Omowumi Samuel

Omowumi Samuel Virtual Assistant Lagos, Nigeria. EDUCATION OND, College of health technology Ilesa, Osun state,Nigeria. SUMMARY With over a decade of experience in a clinical setting, working closely alongside physicians,I have learned, developed and honed the ability to provide excellent and exceptional services in healthcare. My expertise includes but is not limited to offering reassurance to patients before,during and after procedures hence ensuring and supporting their journey into recovery by conducting follow -up calls. I am a reliable,passionate,dedicated professional who is proactive,and has a problem solving mindset,with strong interpersonal communication skills and a great teamplayer as I collaborate effectively within a team.​ ​ 2013.DISTINCTION WORK EXPERIENCE​ Registered dental health technician under Lead Dental Assistant & Quality Assurance personnel. Beaconhill smile clinic, Lagos Dental Therapist Board of Nigeria. Certified IT Support Specialist. Certified Virtual Assistant.​ TECHNICAL SKILLS ●​ ●​ IT Skills Electronic Health/Medical Records Management ●​ Medical Knowledge and Terminology ●​ Inbox $ Calendar Management ●​ Telehealth ●​ Project and workflow Management ●​ Telecommunication ●​ Data entry and Administrative tools ●​ Billing and Insurance knowledge ●​ Email Managements Appointment Setting$Scheduling Time management. ●​ Leading a team of 15 dental assistants, I combine technical and clinical skills to ensure the smooth running of the clinic daily by assigning an adequate number of assistants on duty to attend to patients according to their schedule,mentoring and intermittent training junior dental assistants,provide adequate clinical support to physicians, stock balancing and restocking appropriately. Provide Quality assurance check and EMR Management. Customer Relationship and Support Tools ●​ ●​ 2018 - 2025 Soft skills Enhanced by Technology Lead Dental Assistant & 2013 -2018 Care coordinator Skky Dental Service Leading a team of 6, I coordinate the clinic by supervising and training my team often, providing clinical and administrative support, paying attention to detail to prevent endangering patients life, collaboration with management to instill policies and maintain great standard of operation . VOLUNTEER WORK​ ​ VIRTUAL ASSISTANT & NOVEMBER -March 2024 Data Entry personnel The Secret Place group ltd. Handling IT skills such as Google Drive,Gmail,Calendar Data, Entry of Information for proper documentation, Scheduling of meetings, creating agendas,transcribing minutes while contributing few suggestions when needed or asked. WORK EXPERIENCE VIRTUAL ASSISTANT June -December 2025 Digital study agency. Roles:Handling student inquiries, concerns and challenges. Tutoring students on soft skills required in the technical industry.