Omowumi E Kolawole

I am a dedicated Virtual Assistant and Client Support Specialist with strong skills in communication, organization, and workflow automation. I help businesses save time and operate more efficiently by managing emails, calendars, client communication, and team organization.

My expertise includes email and calendar management, where I organize inboxes, draft professional replies, and schedule appointments or reminders so that important communications are never missed. With calendar tools, I assist in time management, deadline tracking, and meeting coordination to keep work organized and efficient.

I also provide client support through chat and social media direct messaging on platforms like WhatsApp, Facebook, and Instagram. I focus on timely, clear, and professional communication that makes customers feel supported and valued. Building good client relationships through excellent communication is one of my strongest abilities.

Another area where I add value is workflow automation. I have practical experience using tools such as Zapier, Google Forms, and Slack to reduce manual tasks. For example, I built an automation that connected Google Forms to Slack, automatically routing buying, selling, and renting inquiries into specific Slack channels. This automation improved team response time, reduced delays, and made customer handling more efficient.

In addition, I am skilled in task and project organization with tools like Trello and Google Sheets. I use these tools to track progress, assign tasks, and help teams stay on schedule. While I am still improving in tools like Asana, I am confident in my ability to quickly learn and adapt to any new platforms clients may require.