At NorthStar Incorporation, I consistently exceeded sales targets by 15%, acquiring 30+ new customers monthly through proactive engagement and strategic follow-ups. I handled inbound and outbound calls, pre-qualified leads, and resolved customer concerns, contributing to a higher retention rate and overall revenue growth. My ability to convert hesitant prospects into loyal customers was key to the company’s success.
At Eventful Nigeria Ltd, I streamlined customer support and event coordination, improving response efficiency by 60% through optimized workflows. I also enhanced data tracking and reporting speed tenfold using Excel, improving decision-making. As an Executive Assistant at WIMBIZ, I managed HR documentation, scheduling, and stakeholder communication, increasing operational efficiency by 40%. These results-driven experiences make me a strong fit to drive customer satisfaction and retention at your company.