Omotoyosi Kemi Obabi

Omotoyosi Kemi Obabi

$9/hr
Resolving customer complaints by at least 50% and exceeding sales by 30%
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
27 years old
Location:
Lagos, Lagos, Nigeria
Experience:
4 years
About

At NorthStar Incorporation, I consistently exceeded sales targets by 15%, acquiring 30+ new customers monthly through proactive engagement and strategic follow-ups. I handled inbound and outbound calls, pre-qualified leads, and resolved customer concerns, contributing to a higher retention rate and overall revenue growth. My ability to convert hesitant prospects into loyal customers was key to the company’s success.

At Eventful Nigeria Ltd, I streamlined customer support and event coordination, improving response efficiency by 60% through optimized workflows. I also enhanced data tracking and reporting speed tenfold using Excel, improving decision-making. As an Executive Assistant at WIMBIZ, I managed HR documentation, scheduling, and stakeholder communication, increasing operational efficiency by 40%. These results-driven experiences make me a strong fit to drive customer satisfaction and retention at your company.

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