Omotoyosi Adepoju

A Customer Success Analyst and virtual assistant with expertise in customer support, retention strategies, and data-driven insights. Experienced in using Zendesk, Freshdesk, HubSpot CRM, Intercom, Salesforce, Microsoft Excel, and Google Sheets to manage customer interactions, analyze performance, and optimize support processes. I am detail-oriented, highly responsive, and committed to delivering excellent customer experiences while helping businesses improve service performance and build lasting client relationships.