Omorinsola Adeoye

Omorinsola Adeoye Remote/Hybrid ㅡ Professional Summary Results-driven professional with experience spanning business operations, customer success, sales, and executive support. Proven ability to manage high-volume workflows, coordinate cross-functional teams, and drive revenue through strong client engagement and consultative sales. Entrepreneurial background with hands-on experience building and managing a service-based business, alongside supporting leadership and stakeholder relationships in fast-paced, remote environments. Known for combining operational structure with strong interpersonal skills to improve efficiency, retention, and overall business performance. CORE COMPETENCIES ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Executive-Level Support & Operational Coordination Business Operations & Process Organization Stakeholder Engagement & Relationship Management Strategic Networking & Partnership Development Cross-Functional Collaboration Performance Tracking & Operational Reporting Sales Support & Revenue Contribution Organizational Planning & Execution ㅡ Experience Executive Assistant (Operations & Stakeholder Coordination) | OYNTCDA| 2025 - Present |Contract, Remote ●​ Provide high-level administrative and operational support to the Executive Advisor, managing complex calendars, meetings, and communications across teams and external stakeholders ●​ Facilitate stakeholder engagement by preparing briefing notes, correspondence, and professional communications ●​ Coordinate internal projects, manage timelines, priorities, and deliverables to ensure on-time execution ●​ Lead team coordination efforts, supporting onboarding, workflow alignment, and HR-related documentation ●​ Streamline processes to improve efficiency and productivity across teams ●​ Handle escalations, sensitive business, and personnel information with discretion and professionalism ●​ Contribute to stakeholder retention and satisfaction through proactive communication and relationship management​ ​ Customer Operations & Sales Representative | Saatva 2023 - Present, Baltimore, MD ●​ Managed high-volume customer interactions across phone and ●​ ●​ ●​ ●​ digital channels in a fast-paced environment Guided customers through product selection and purchasing decisions, contributing to revenue generation Coordinated order processing, scheduling, and issue resolution across internal systems Maintained accurate documentation of customer interactions and transactions. Balanced service quality with performance metrics, maintaining strong efficiency and satisfaction standards​ . Founder & Business Manager| Twentyone by Rinsola 2021 - 2023, Ibadan, Nigeria ●​ Built and managed a service-based business, overseeing operations, client experience, and daily workflow ●​ Developed and leveraged a strong client network to drive referrals, repeat business, and partnerships ●​ Managed scheduling, staff coordination, and service delivery​ Led marketing efforts and social media strategy to increase brand visibility ●​ Organized workshops and training for aspiring beauticians. Customer Success & Operations Associate| NexaConnect Solutions 2021 - 2023 |Remote ●​ Managed high-volume customer interactions and remote sales ●​ ●​ ●​ ●​ ●​ ●​ outreach via phone, DM, and video platforms, consistently maintaining professionalism and rapport in fully virtual environments Coordinated between customers and delivery/operations teams using tools like DispatchTrack, ensuring clear communication and seamless workflow across remote channels Conducted appointment setting, follow-ups, and lead nurturing through structured outreach, applying consultative sales techniques to move prospects through the pipeline Utilized video conferencing platforms (Zoom, Google Meet) for client calls, team check-ins, and remote presentations Experienced with collaboration and messaging tools (Slack, Microsoft Teams) for cross-functional communication and coordination Skilled in Google Workspace (Docs, Sheets, Gmail, Drive) for document management, reporting, and daily administrative tasks Demonstrated ability to self-manage time, meet deadlines, and sustain high performance in fully remote roles​ ㅡ Education University of Ibadan, Nigeria Bachelor’s Degree in Education (Arts & Social Sciences) | Minor in French Language ㅡ Awards Student Business Person of the Year (2021/2022) – University of Ibadan ㅡ Languages • English – Fluent • French – Basic