Lisa Omordia
Customer Care Representative/ Cashier/ Translator/ Editor.
Dedicated and efficient professionalism with background in developing and validating vital policies and procedures in the customer
service and employer’s units to boost productivity and enhance team spirit.
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EDUCATION
B.A French.
University of Benin.
06/2013 - 07/2017,
Nigeria
linkedin.com/in/lisa-omordia
SKILLS
Resource management
WORK EXPERIENCE
Customer Care Representative (NYSC).
Federal Ministry of Education.
08/2019 - 07/2020,
Abeokuta, Ogun State.
Achievements/Tasks
Maintained up to date records at all times to meet compliance.
Administration and
management knowledge
Planned and concluded assigned engagements within a stipulated timeframe agreed with
management.
Quickly and effectively resolved customers’ challenges.
Good oral and
communication skills
Knowledge in database
and filing system
Provided an assistance to staff during an excursion and advised students.
Typed and filed official documents.
Cashier.
Quick Transact.
03/2018 - 04/2019,
Ability to use Audit tools
and resources
Warri, Delta State.
Achievements/Tasks
Resolved customer complaints, guided them and provided relevant information.
Reviewed the accounting system of the company.
HTML and CSS
LANGUAGES
English
Full Professional Proficiency
French
Identified relevant risk from the company’s process and designed appropriate response to the
risk identified.
Personal Assistant to the CEO.
Prince Building Estate Management.
02/2012 - 04/2013,
Benin, Edo State.
Achievements/Tasks
Maintained daily task list, arranged meetings, and made appointments with individuals on a
priority basics.
Professional Working Proficiency
Planned and supervised all personnel travel arrangements and accommodation.
German
Responded to enquires for information about our services by sending standardized information
package.
Limited Working Proficiency
Formulated action plans and achieved them, effectively.
CERTIFICATES
Diplôme d’Etudes en Langue Française (DELF/DALF). (03/2016 - Present)
PERSONAL PROJECTS
Freelance Editor.
Baking Genius.
The Cake Pricing Bible.
