Omolola Adeleke

OMOLOLA ADELEKE - |-| Blind River, ON SUMMARY A self-driven professional with over 12 years of experience in organizational and corporate sales, marketing, and partnership development. Proven expertise in lead generation, customer prospecting, and creating targeted marketing strategies to drive brand awareness and sales growth. Skilled in nurturing business relationships, promoting products and services, and identifying new revenue opportunities. Adept at conflict resolution, client retention, and delivering exceptional, service-oriented support. Committed to fostering inclusion and diversity while consistently exceeding customer expectations and supporting long-term business success. WORK EXPERIENCE Executive Assistant to the CEO| AstraQom International (Volunteer) Ottawa, ON May 2024 - May 2025 Volunteered as an executive assistant supporting daily operations and communications Managed emails, calls, reports, and internal correspondence Maintained executive calendar and coordinated appointments Organized files and documents (physical and digital) Acted as liaison for internal staff and external contacts Conducted research and prepared summary reports Assisted in planning events, seminars, and exhibitions Handled sensitive information with discretion and confidentiality Business Development Manager | Diversity Magazine (Volunteer) Edmonton, AB May 2024 - May 2025 Volunteered to develop customized advertorial content blending storytelling with marketing strategies to showcase client brands Identified and secured advertising opportunities with small businesses, community groups, and sponsors, boosting ad sales and revenue Wrote feature stories, conducted interviews, and produced business spotlights for print and digital publication Managed timelines, coordinated with vendors, and oversaw publication schedules to ensure timely delivery of projects Marketing and Relationship Supervisor | Stanbic IBTC Bank Lagos, Nigeria December 2020 - April 2024 Supported the development and execution of content and communication campaigns as assigned Maintained an organized archive of communication materials and resources segment Drove customer value and work within the global customer team to assist with content creation, newsletters, and internal PR activities Managed weekly company-wide huddles including the development of topics and materials to enhance employee engagement and morale Developed and implemented sales and marketing strategies in support of defined product and business plans Sales Lead | Stanbic IBTC Bank Lagos, Nigeria December 2008 - December 2010 Engaged in the daily operations of the bank's sales team Sourced and managed new customers that aligned with the bank's products and services Delivered personal banking service support to a diverse portfolio of companies and organizations Coached and mentored the bank's sales team, enhancing their skills and guiding them through complex challenges Customer Service Executive| Stanbic IBTC Bank Lagos, Nigeria February 2008 - December 2008 Enhanced customer satisfaction by addressing issues with expertise and a friendly approach Successfully de-escalated challenging customer concerns while maintaining a calm and approachable demeanor Generated reports on a daily, weekly, and monthly basis regarding customer service activities Held regular team meetings with customer service staff to review updates in policies and procedures EDUCATION Bachelor of Arts Degree (English Language) | University of Ado-Ekiti Ekiti, Nigeria 2006 TRAINING CERTIFICATIONS National Broadcast Academy; Certificate in Presentation, Nigeria National Broadcast Academy; Certificate in Basic Production, Nigeria Peak Performance and Leadership Training, Ghana Customer Relationship Management, Nigeria Effective Sales Through Service, Nigeria - SKILLS Over 12 years of experience in managing communications and fostering relationships with both internal and external stakeholders Skilled at identifying client needs and delivering customized solutions to enhance conversion rates Proven track record of meeting and surpassing sales targets in dynamic, goal-oriented environments Well-versed in administrative strategy and proficient in face-to-face, phone, and online interactions Capable of proactively gathering information and collaborating with business partners throughout the organization to aid communication efforts, including budget tracking, reporting, and record-keeping Exceptional attention to detail, strong writing, editing, and proofreading abilities, project management expertise, selfmotivated learner, proactive initiative, and excellent interpersonal and professional communication skills