Omole Temitope Olamide

With a robust background in customer service and administrative support, I bring over five years of experience, primarily within the educational and examination sectors. My professional journey has equipped me with a diverse skill set, enabling me to manage customer inquiries, provide administrative support, and utilize various online tools efficiently.

Experience

As a Recruitment Officer at Toefi Xpress Limited since 2021, I have honed my ability to engage with prospective students through webinars and social media, providing comprehensive information on programs, admission requirements, and scholarships. This role has also involved building strong relationships to guide students through the application process, organizing recruitment events, and creating promotional materials. My proactive approach ensures that prospective students receive personalized assistance, making the application process seamless.

Previously, I served as an Examination Supervisor at the British Council from 2015 to 2021. In this capacity, I was responsible for the meticulous setup and security of test centers, managing test documents and materials, supervising candidates, and ensuring adherence to stringent codes of conduct. This role required strong organizational skills and attention to detail to prevent administrative failures and maintain a fair examination environment for all candidates.

Skills and Tools

My professional skills include customer service, problem-solving, relationship building, documentation and reporting, goal setting, inventory management, and critical thinking. These competencies are complemented by my proficiency in using various online tools essential for remote work. I am adept at:

• Calendar Management: Efficiently scheduling and organizing meetings, events, and deadlines to ensure smooth operations and timely communication.
• Email Management: Handling high volumes of emails, prioritizing tasks, and responding promptly to inquiries to maintain effective communication channels.
• Document Preparation and Management: Creating, editing, and organizing documents to support administrative functions and ensure accurate record-keeping.
• Social Media Engagement: Utilizing platforms like LinkedIn, Facebook, and Instagram for marketing and communication purposes, thereby enhancing organizational outreach.

Education

I hold a B.Sc. in Statistics from the University of Ibadan, where I graduated with a Second Class Upper Division, and an Ordinary National Diploma in Statistics from Yaba College of Technology, where I graduated with a Distinction. My educational background has provided me with a strong analytical foundation and the ability to manage and interpret data effectively.

Passion and Interests

I am passionate about fostering a culture of success and mentoring individuals to achieve their full potential. My interests include event planning, networking, and traveling, which further enhance my ability to connect with people and manage diverse tasks efficiently.

I am dedicated to providing high-quality customer service and administrative support in a remote setting, leveraging my skills and experience to contribute to the growth and success of the organization.