Omolara Alamutu

As a business owner/ company, you juggle many responsibilities. Managing and growing the business entails a lot of processes together with satisfying the company customer services can be a stressful, time-consuming task that can take away your attention to the company's growth.

Favourably, I have the experience, skills, and time to shoulder your bookkeeping and customer service responsibilities so that you have more time for other crucial aspects of your life and business.

I am highly motivated, learn quickly, extremely task orientated. I like to build a routine or a process and work around it through my years in hospitality and finance. I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication.

I have over seven years of experience in Customer Support, Technical Support and Bookkeeping. 

I have a professional and positive phone manner. I can provide email support, ticket, and phone support. I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and having vast time management and a positive attitude.

I also provide a wide range of Administrative Services that include data entry, bookkeeping, email support and call support. I have good knowledge of Microsoft Word, Excel, Google Docs, Google Calendar, Google Spreadsheet, Office 365, Microsoft Dynamics and Desktop.

I am willing to work remotely for you and provide bookkeeping and customer services that suit your unique needs. It is always my heart's desire to bring value and be a great help to the company. I fully understand that being keen and detail-oriented is very important in every job. I am very open about feedback and exceeding willing to go the extra mile to learn.

I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high quality, fast and accurate services.

I am a reliable and trustworthy helping hand, with adequate attention to detail and empathy.

I am passionate about learning. My goal is to help my clients succeed in their businesses.

Feel free to reach out.

Thanks!