Omar Lhoumadi

Omar Lhoumadi Business Analyst | Project Manager With 4 years of experience as a Business Analyst and Junior Project Manager, I specialize in requirements gathering, data analysis, and process improvement. Proficient in Agile methodologies (Scrum, Kanban) and Waterfall model, I leverage tools such as Jira, Confluence, Power BI, SQL, and Python to support decision-making and bridge business and IT teams. I translate functional needs into actionable solutions by writing detailed user stories and setting up performance tracking indicators. Work Experience Personal details Omar Lhoumadi - - Paris Certificates Professional Scrum Master, PSM1 03/2025 PRINCE2, 7th Edition 02/2025 Soft Skills Analytical thinking, Problem-solving, Effective communication, Adaptability, Team collaboration Languages Arabic French English Spanish Hobbies Business Analyst Pega 09/2024 - 06/2025 Verisure, Antony Gathered business requirements and wrote functional specifications (User Stories). Mapped and optimized processes using BPMN. Managed product backlog and participated in Agile ceremonies. Supported MVP development and improvements. Collaborated with cross-functional teams in France and internationally. Led change management, prepared user manuals, and conducted training. Organized and monitored functional and UAT testing campaigns. Analyzed KPIs and monitored performance of the PEGA Next Best Action (NBA) framework. ERP Project Manager 01/2024 - 08/2024 European Cardiovascular Research Center, Massy Identified user needs and configured the Everwin ERP system. Planned project milestones and coordinated internal/external stakeholders. Built dynamic dashboards and KPIs with Power BI for performance monitoring. Drafted user guides and led personalized training sessions. Functional CRM Consultant 09/2022 - 10/2023 Firstpack, Paris Facilitated workshops to define business requirements for CRM migration (Dynamics 365 to Hubspot). Drafted functional specs and user stories. Cleaned and prepared data for migration. Conducted system testing and led UAT sessions. Prepared Go-Live and post-deployment support. Business Developer Firstpack, Paris Prospected new clients and maintained existing relationships Conducted market and competitor intelligence Negotiated contracts and responded to RFPs Explored new business opportunities Produced commercial reports and sales plans 04/2021 - 09/2022 Education Master’s Degree – AI Project Management Ascencia Business School, Paris 02/2024 - 06/2025 Master’s Degree– Project Management & Business Engineering INSEEC Paris, Paris 09/2021 - 09/2023 Bachelor’s Degree – Operational Management in Hospitality & Catering ISITT, Tanger 09/2016 - 05/2019 Technical Skills Photographie Football Project & Collaboration Tools: MS Project, Jira, Confluence, BPMN 2.0 Office & Visualization: Microsoft Office Suite, Excel, PowerPoint, Power BI CRM/ERP Systems: Salesforce, Microsoft Dynamics 365, Business Central, PEGA ,(NBA) Data Analysis: Python, Pandas, NumPy, Scikit-learn, Seaborn, Matplotlib, Mlxtend, SQL