OMAR HAMDY AHMED
3 sahabba st - Giza- |-
Objective
Motivated and driven professional with a proven track record of exceeding expectations and achieving
results. Possessing a strong work ethic, adaptability, and a passion for continuous learning and
development. Committed to contributing effectively to organizational goals through dedication,
innovation, and collaboration. Eager to leverage skills and experience to make a positive impact in a
dynamic work environment.
Experience
Zoom
2017 - 2019
Sales assistant
Helped customers locate products and checked store system for merchandise at other sites.
Majorel
Customer service representative
Investigated and resolved customer inquiries and complaints quickly and accurately.
2022 - 2024
Alorica
2024 - Present
Customer service representative
Provide prompt and effective responses to customer inquiries and concerns, proactively resolving any
issues they encounter.
Education
Cairo University
Faculty of Science
Very good
Skills
Teamwork
Work under pressure
Fast learning
Problem solving
Decision making
Communication skills
Computer skills
Activities
I enjoy movies and series, love listening to music, hitting the gym, and playing video games.
Third year