Omar Dio Mapiguid

I am an experienced customer service rep with a passion for helping customers. I have extensive experience in the industry, including more than 6 years working in different companies as document reviewer, customer service rep, and as content moderator and was promoted as subject matter expert. What I do is make sure all the information is accurate so that the project's or program's deliverables will adhere to the guidelines, standards, and best practices. I also do daily end of the day report with the summary of task completed. I am highly organized, detail-oriented, and have good communication skills.