Omar Andrade

Omar Villarosa Andrade Permanent Address: 753 Unit I P. Gomez St, Mandaluyong City, Philippines Contact Information: Mobile No.: - Email Address:- PERSONAL BACKGROUND: Birthday: May 06, 1985 Birthplace: Caloocan City Sex / Civil Status: Male / Single Religion / Citizenship: Roman Catholic / Filipino Communication Skills: Can read, write and speak in English and Filipino OBJECTIVES: To acquire a position that would best fit my qualifications and would further enhance my awareness and expertise in the field of management. EDUCATIONAL BACKGROUND: 1. College Level: Bachelor of Business Administration Major in Management (Polytechnic University of the Philippines) -. Secondary Level: Chung Hua High School (Daet, Camarines Norte) -. Primary Level: Chung Hua High School (Daet, Camarines Norte) -) QUALIFICATIONS: Goal-oriented and hardworking Assertive and highly motivated Flexible, dedicated and an efficient team player Advance knowledge in MS office Advance knowledge in Aspect ALM/UIP Dialer, Artiva Dialer Knowledge in Invoicing and Revenue projections Good Communication Skills, both written and oral Working Experience: Teleperformance Operations Manager/Lead - Dialer Administrator October 15, 2016 – up to present Teleperformance (formerly Aegis People Support) Lead - Dialer Administrator April 15, 2013 – October 14, 2016 Sykes Marketing Services Inc. (formerly ICT) Dialer Administrator September 20, 2009 – April 12, 2013 Sykes Marketing Services Inc. (formerly ICT) Collections Agent June 16, 2008 – September 19, 2009 Teleperformance Philippines Customer Service June 5, 2007 – June 12, 2008 Malayan Insurance Company Incorporated Student Trainee December 7, 2006 – March 7, 2007 Kentucky Fried Chicken Service Crew March 1, 2007 – July 31, 2007 Jollibee Food Corporation Service Crew September 15, 2004 – February 15, 2007 SEMINARS ATTENDED: Wiwag Business Week May 15-20, 2006 Amado Hernandez Function Hall, PUP Mabini Campus Stress Management December 8, 2006 IT Center, Ninoy Aquino Learning Center, PUP Mabini Campus Disaster Management February 2, 2007 Claro M. Recto Hall, PUP Mabini Campus Project Management February 5, 2007 Amado Hernandez Function Hall, PUP Mabini Campus Crisis Management February 12, 2007 Claro M. Recto Hall, PUP Mabini Campus Public Relation December 3, 2006 CB Function Room, PUP Mabini Campus REFERENCES: Available upon request.