Omar Amor

Contacter Centre urbain nord Le palace Bloc B 5eme étage App 513 - (Mobile)- www.linkedin.com/in/omaramor- (LinkedIn) www.upwork.com/freelancers/ ~01f992d88aa63b95ea (Other) Principales compétences SQL Java UML Languages English (Full Professional) Arabic (Native or Bilingual) French (Native or Bilingual) Omar Amor Bilingual Customer Support Specialist at Tophatter Ben Arous Governorate, Tunisia Résumé Passion for delivering exceptional customer service Over 5 years’ experience providing consumers with a remarkable service experience that drives loyalty and referral business while increasing revenue growth within diverse industries. Excellent interpersonal skills with ability to communicate effectively with diverse cultures, coworkers and management. Demonstrate ability to meet organizational goals and exceed customer expectations by while handling multiple tasks efficiently within fast-paced environments. Genuine passion for helping others, and a career history that demonstrates unwavering integrity and teamwork. Computer proficiency: Internet savvy, PC and Mac OS, MS Access, Excel, Word, QuickBooks, Outlook, e-commerce, CRM tools, and web-based applications. Type 38 wpm. Ability to learn and master new software quickly Expérience Upwork Freelance septembre 2009 - Present Tophatter Bilingual Customer Support at Tophatter mai 2017 - décembre 2018 (1 an 8 mois) Dataminr Analyste de data mining mai 2016 - juin 2017 (1 an 2 mois) remote Amazon Customer Support Specialist Page 1 of 2 avril 2016 - janvier 2017 (10 mois) remote WebInterpret English to French Translator décembre 2014 - décembre 2015 (1 an 1 mois) remote Conectys Freelancer 2015 - 2015 (1 an) Sahler Research Senior Market Researcher décembre 2012 - décembre 2013 (1 an 1 mois) remote Formation Ecole supérieur de technologie et d'informatique Master's degree, Information Technology · (2008 - 2014) Page 2 of 2