OMAIRAH L. LAGRIMAS
E-mail address: -Mobile: -
PERSONAL SUMMARY
Result-driven. Goal-oriented. Team player. Diligent worker. Prudent in dealings. Patient. Computer-literate. Works well under pressure.
TATA CONSULTANCY SERVICES, PHILIPPINES
http://tcs.com.ph
Claims Processor/Workflow Specialist (February 2015- January 2018)
Key Responsibilities:
Process claims and prior approvals accurately and in a timely manner. Processing includes the measurement of ads, verification of available funds based on research data or in the actual client’s system, performance of mathematical calculations, comparing advertising content to client’s program guidelines to ensure compliance.
Ensures compliance with client’s program specifications, policies and procedures.
Preparing of input sheets and/or entering audit results into the client’s processing database or web application.
Assists with customer service via email, special projects and preparation of reports (routine and/or ad hoc).
CONCUR (PHILIPPINES), INC.
http://www.concur.com/
Travel and Expense Claims Processor/Data Entry Specialist (April 2012 – July 2014)
Key Responsibilities:
Processing expense report transactions for clients and ensuring optimal client service by meeting service level standards
Checks the expenses have been coded to correct expense type, no duplicate amounts, have appropriate supporting documents and comply with company requirements
Documents exceptions and tracks all expense reports not complying with company standards
Handle employees queries and works with immediate superior to ensure timely reimbursement
GLC KEY BUSINESS VENTURES, INC. (FORMERLY DATA SEARCH INC.)
Data Entry Specialist (July 2009 - April 2012)
Key Responsibilities:
Perform research for title companies as required on a case-to-case basis to property descriptions, ownership, or restrictions. Examples of required documentation are mortgages, property taxes, liens, judgments, easements, plat books, maps, contracts, and agreements
Prepare and sort evidences accurately for entry into online database within SLA
Ensure data quality, accuracy, timeliness and completeness per company standards for the covered product.
Payoff Ordering Representative / Outbound Call Center Agent (April 2004 - July 2009)
Obtain payoff statements and other financial information required by clients by reaching out to stakeholders
Follow up on past deliverables by communicating with bank managers and representatives
Ensure SLAs are met by becoming the go-to-person for training new hires
EDUCATION
June 2000- April 2004
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES – TAGUIG
Bachelor of Business Administration major in Management
References
Available upon request.
