Oluwole Abiodun | Freelancer Resume

Oluwole Abiodunuj 47 Olabiran, Somolu Lagos State.- Professional Summary Highly motivated IT Support Specialist with a solid foundation in technical troubleshooting, system maintenance, and end-user support. Proficient in Google Workspace tools and programming languages including Python, HTML, and CSS. Adept at resolving technical issues, optimizing workflows, and delivering exceptional customer service in dynamic environments. Enthusiastic about leveraging technical expertise to improve system efficiency and user satisfaction. Technical Skills ● IT Support: Troubleshooting hardware/software issues, system updates, user training, and network configuration. ● Google Workspace: Proficient in Google Docs, Sheets, Slides, Drive, Calendar, and Admin Console. ● Programming Languages: Python, HTML, CSS. ● Web Development: Basic front-end design, debugging, and responsive layouts. ● Operating Systems: Windows, macOS, Linux. Professional Experience IT Support Specialist Leeside School, Lagos State 2022 – Present ● Provide technical support for over 150 students, resolving hardware, software, and network issues. ● Administers and manages Google Workspace accounts, including user creation, permissions, and troubleshooting. ● Develop and maintain user guides and technical documentation for internal use. ● Implement updates and patches to ensure system security and performance. ● Collaborate with the development team to troubleshoot and resolve website and application issues. Junior IT Technician Longford International School, Lagos State- ● ● ● ● Assisted in configuring and maintaining computer systems and network devices. Supported the IT team in diagnosing and resolving technical issues for staff and clients. Conducted basic programming tasks using Python for automation scripts and debugging. Managed website updates using HTML and CSS for improved functionality and user experience. Freelance IT Support and Web Developer Self-Employed, Remote ● Provided on-demand IT support and web development services for small businesses. ● Designed and updated websites using HTML, CSS, and Google Workspace integration. ● Delivered training sessions to clients on Google Workspace tools and basic web management. Education Bachelor degree in Environmental Engineering University of Port Harcourt, Rivers State. Graduated: 2013 Certifications ● ● ● ● ● Virtual Assistant (ALX) HTML, CSS(free code camp) Professional Foundation in view(ALX) Front End Development in view (ALX) Python Programming Certificate in view (w3school) Projects ● Google Workspace Automation: Developed Python scripts to automate repetitive tasks such as email filtering and data collection from Google Sheets. ● Responsive Website Design: Built and maintained a fully responsive website for a local business using HTML and CSS. ● IT Knowledge Base: Created a quiz app for students of various categories Soft Skills ● ● ● ● ● Strong problem-solving abilities Excellent communication and interpersonal skills Detail-oriented and highly organized Ability to work independently and collaboratively Quick learner with a passion for technology References: Available upon request.