Oluwatoyin Taiwo

OLUWATOYIN TAIWO 18 Akim Oluwo street, Abaraje, Ikotun, Lagos State Nigeria --| https://www.linkedin.com/in/oluwatoyin-taiwo-656a41164 SUMMARY ● Reliable goal-oriented individual with experience in online research, data entry and marketing. ● Excels in providing exceptional service to clients; especially skilled with handling challenging customers. ● I am trained and certified Virtual Assistant. EDUCATION Ibrahim Badamasi Babangida University, Lapai September 2012- December 2016 B.sc, Economics WORK EXPERIENCE Virtual Assistant March 2023 Ann Arbor Accounting Strategies - Ypsilanti, Michigan, United States ● Lead Generation ● Data Entry ● Appointment setters Virtual Assistant January 2022 - February 2023 CARMEN Corporate Realty - United States ● Enhancing listing titles, descriptions, and photos to attract more guests and improve search ranking on the Airbnb platform. ● Adjusting pricing based on demand, seasonality and local events to maximize revenue while remaining competitive. ● Handling guest inquiries, booking requests and reservations, ensuring timely responses and smooth communication throughout the booking process. ● Updating availability calendars, coordinating check-in/check-out time and managing bookings to avoid double bookings. ● Providing prompt and helpful responses to guest inquiries, addressing any concerns or issues during their stay, and soliciting reviews after check-out. ● Utilizing social media, email marketing, and other channels to promote listings, attract potential guests, and encourage repeat bookings. ● Monitoring key metrics such as occupancy rates, booking conversion rates, and guest reviews to identify areas for improvement and optimize performance. Business Developer (contract) January 2021 - August 2021 Easywin Lotto – Lagos, Nigeria ● Created awareness of the company's product through advertising. Business Developer (Contract) March 2020 - September 2020 Sharemoney NG – Lagos, Nigeria ● Created advertising campaigns. ● Developed pricing strategies and targeted strategies based on demographic data. ● Worked with the company to create more awareness of the company's product. ● Monitored market trend. Data Entry Clerk August 2018 - January 2020 – Lagos, Nigeria ● Gather invoices, statements, reports, personal details, documents and information from employees, other departments and clients. ● Stored hard copies of data in an organized manner to optimize retrieval. ● Handled additional duties from time to time. VOLUNTEER ACTIVITIES BridgeWaters Foundation September 2018 - Present Organized a programme geared to stimulate the minds of African youths towards creating insightful yet indigenous solutions to the challenges Africa and the rest of the world facing through promoting innovation, entrepreneurship, and leadership development across the continent. SKILLS Proficient typing, administrative skills, communication(written and verbal), customer service skills, accuracy and attention to detail, multitasking. Project Coordination Technical skills: inbox ● Email management ● Calendar management ● Internet research ● Travel planning, research and booking ● Creating slides for presentation ● Pricing tools ● Communication tools ● Cleaning and maintenance tools ● Analytics and Reporting tools ● Channel managers Media ● Social Management Tools INTERESTS Learning languages Travel LANGUAGES English - Expert Regional Development