Oluwatosin Orowale
40, Oluwalogbon Street, Ikosi-ketu, Ketu, Lagos.-
PROFILE SUMMARY
Dynamic Community Manager with expertise in fostering engagement, organizing impactful
events, and nurturing meaningful connections within professional communities. Skilled at driving
enrollment growth, supporting member success, and aligning community strategies with
organizational goals.
PROJECT ACCOMPLISHMENTS
Alumni Spotlight Sessions:
•
Successfully organized and moderated multiple sessions featuring accomplished alumni,
sharing their career journeys and achievements.
•
Increased community engagement and prospective student inquiries by showcasing the
impact of I-Train Africa's training programs.
SheEarns Spotlight Session:
•
Organized the SheEarns Spotlight Session, an event showcasing top-performing affiliates,
resulting in brand visibility and increased applications. Hence expanding the program’s
reach
Lead Magnet Strategy Implementation:
•
Executed follow-up strategies for leads generated through video resources, converting
prospects into active participants in I-Train Africa’s training programs.
•
Provided personalized communication to address concerns, resulting in increased
enrollment.
Community Insights and Feedback Mechanisms:
•
Designed and deployed feedback forms and surveys to understand member needs and
optimize community offerings.
•
Utilized feedback insights to improve resource recommendations and event planning,
ensuring relevance and value for members.
Event Metrics and Reporting:
•
Produced detailed post-event reports for Alumni Spotlight sessions, analyzing turnout,
engagement levels, and member feedback.
•
Proposed actionable recommendations that enhanced the planning and execution of
subsequent sessions.
SOFT SKILLS
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Problem Solving – Able to use analytics to provide customer-focused marketing solutions by
measuring key performance indicators to draw our innovative solutions for implementation.
Communication—able to motivate others and generate a positive attitude to setting up new
procedures. I have worked, schooled, and lived with people from different backgrounds and
ages, through which I have learnt to adapt to suit different audiences.
Adaptability and Resilience: having the capacity to adjust to change and pick up new
concepts quickly. resilient and tenacious in completing tasks
CERTIFICATIONS
Skilled For Work Academy By I-Train Africa
Skills Program
September, 2024.
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Workplace Foundational
Learned and mastered the essential workplace skills to thrive and remain relevant in any work
environment.
Digital Marketing Skill Institute
Advertising
June 2024
Social Media Management and
- Mastered the essential principles and strategies necessary for success in digital marketing,
including the integration of traditional and digital marketing tactics to drive optimal results.
McKinsey Forward Learning Certification Program
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July, 2024
This certification program has enhanced my ability to tackle complex business challenges,
cultivate strategic relationships, and drive innovation in digital marketing.
Dream Development Centre and Live Your Dream Africa
Copywriting Course, 2023
I gained knowledge of the essential ideas required to create effective email copy.
WORK EXPERIENCE
I-Train Africa Enterprise
January – February 2025
Sales Closer/Community Manager
Sales Closer
- Managed sales conversations with potential clients to understand their needs and provide
tailored solutions, resulting in consistent sales closures.
- Built and maintained clients to ensure satisfaction and identify opportunities for upselling or
cross-selling.
- Collaborated with the sales team to develop and implement effective sales strategies, driving
revenue growth and expanding the customer base.
Community Manager
- Developed and implemented engagement strategies to foster a sense of community among
members, resulting in increased participation and retention.
- Provided exceptional customer support, responding to inquiries, resolving issues, and ensuring
timely resolution of member concerns.
- Moderated online discussions, ensured adherence to community guidelines, and maintained a
positive, inclusive community environment.
- Analyzed community metrics, identified trends, and made data-driven decisions to optimize
community growth and engagement.
I-Train Africa Enterprise
October 2024 – December 2024
Community Manager Intern
- Manage and grow the Alumni Job Board and Global Employability Tribe communities,
fostering meaningful interactions and collaboration.
- Share relevant content to keep members informed, inspired, and engaged.
- Organize events like Alumni Spotlight Sessions and webinars to motivate members and
highlight alumni success stories.
- Collaborate with stakeholders to ensure seamless event execution.
- Engage prospective students by addressing queries and converting leads into enrollments.
- Follow up on video resource leads with personalized communication.
- Collect and analyze member feedback to improve community activities and resources.
- Use insights to enhance events, content, and member experiences.
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Create engaging posts, announcements, and resources tailored to community needs.
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Highlight member achievements to inspire others and showcase program value.
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Provide actionable recommendations for improvement.
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Address member concerns promptly, ensuring a positive community experience.
Collaborate with support teams to resolve issues efficiently.
Develop and implement strategies to boost community participation, retention, and course
enrollment.
Align activities with I-Train Africa’s mission to empower individuals with career-building
skills.
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Supreme Education Foundation School
January 2018 – December 2023.
Educator
- Facilitated engaging and interactive learning experiences for students of different
ages.
- Implemented innovative teaching methodologies to enhance student understanding
and retention.
- Utilized strong research skills to develop curriculum materials and instructional
resources.
- Fostered a supportive learning environment conducive to academic and personal
growth.
Globacom Nigeria Limited
August 2013 — February January 2016
Customer Service Representative
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Provided exceptional customer support via multiple channels including phone, email,
and live chat.
Demonstrated excellent communication skills to address inquiries, resolve issues, and
ensure customer satisfaction.
Utilized active listening and empathy to understand customer needs and provide
tailored solutions.
Managed high-volume email correspondence efficiently and effectively.
Bezaleel (RW) Consulting Group
May 2013 — August 2013
Administrative/HR Assistant
- Supported daily operations by handling administrative tasks such as scheduling,
filing, and document preparation.
- Assisted in recruitment efforts by screening resumes, conducting interviews, and
coordinating candidate evaluations.
- Managed employee records and facilitated onboarding processes.
- Conducted research and compiled reports to support decision-making processes.
ACADEMIC QUALIFICATION
M.A English 2023
University of Lagos, Lagos.
B.A
English 2011, 2.1
University of Ilorin, Kwara.
REFEREES
Available on request
