Oluwatosin Asibor

Oluwatosin Sade Asibor Lagos, Nigeria Professional summery Proactive Adminstrative and customer support profession with proven experience in operatons management, Virtual assistance, and client relations. Skilled in optimizing workflow s, managing communication channels and deliverig effective administrative support in fastpaced environments. Known for excellent comunication , attention to detail,empathy , and relability , ensuring seamless service delivery and strong customer satisfaction. Core skills • • • • • • • • • Administrative & Virtual Support Customer Service & Client Relations Task scheduling & Prioritization Communication & Documentation CRM & Email management Data Entry & Accuracy Social Media management Team Coordination Problem Solving & Empathy • Time management & Organization Professional Experience Virtual Assistant Wigs By Derin Canada • Feb 2025 Present Managing social media channels, ensuring timely updates and accurate communication • Create and schedule daily content to enhance brand visibility and engagement • Oversee administrative task and ensure all assignment are completed efficiently Provide responsive support to customers and the internal team. Operations / administrative Lead • • • • • • • • Moricol Healthcare Ltd Lagos - October 2023 – May 2024 Led and motivated the operation tram , improving performance and communication efficiently Managed office budgets, task delegation, and timeless,ensuring deliverable were met Implemented process improvements that enhanced the team productivity and serve quality Coordinated cross - department projects, ensuring smooth collaboration and compliance Sales Executive Gebuade Farms and Enterprise – ILORIN – Aug 2020 – sep 2023 Built and maintained strong client relationships, achieving consistent sales target Conducted market research and generated sales leads for business expansion. Collaborated with marketing to execute campaigns and analyze sales performance Provided customer support , ensuring clients satisfaction and retention. Front Desk Officer/Medical records administrator omolola Hospital – Ilorin Jun 2016 – jul 2020 • • • • Managed patients records with confidentiality and accuracy. Handled appointment scheduling, billing inquires, and patient data processing. Supported healthcare staff by ensuring timely access to critical information. Delivered excellent front-line customer service to patients and visitors. • • • Virtual Customer Service Support omogenvogue Stores ( jumia platform ) – Ilorin jul 2014-May 2016 Handled online customer communication and order processing Maintained inventory records and prepare regular stock report Supported daily operations and improved customer satisfaction through prompt response. EDUCATION Higher National Diploma (HND), Health information management University of Ilorin Teaching Hospital – Ilorin Aug 2011-jul 2013 Ordinary National Diploma (OND) Health information Management University of Ilorin Teaching Hospital – Ilorin sep 2008 – Dec 2010 Senior Secondary Certificate ( SSCE) Community Grammar School – Iwo 2000 - 2002 • • • • • Certifications Virtual Assistant Course – Alison & Dexa (2023) Executive Healthcare Administration – La plage metaverse ( 2024) Human Resource Management – Online ( in view ) HIPPA training compliance January 2026 - HIPPA training.US IT Skills Support Training February 2026 - Digital Witch support community Technical Tools Microsoft 365 Google workspace Trello Slack CRM Systems Meta Business Whatsapp Canva Email management Key Strengths : Reliable | Empathetic communicator | Organized | Detailed-Oriented | Calm under pressure| service focused