Oluwatosin Adeleye

OLUWATOSIN ADELEYE VIRTUAL ASSISTANT | ADMIN SUPPORT | CRM & CUSTOMER SUPPORT ​ - • -• Lekki, Lagos • LinkedIn.com/in/oluwatosin-esther-adeleye PROFESSIONAL SUMMARY Tech-savvy and highly proactive Virtual Assistant with expertise in Administrative support, CRM Management, and Customer Service Support. Tech-savvy, highly proactive and passionate about helping businesses stay organized, improve customer relationships, and streamline operations. I thrive on supporting busy founders, CEOs, and entrepreneurs, ensuring smooth day-to-day operations while delivering efficient solutions that enhance productivity. SKILLS Administrative Support​ Problem-Solving​ Customer Support​ Social Media Management​ Microsoft Office​ Project Management​ CRM Management​ Executive Management​ Sales​ Excellent Communication Process Improvement E-commerce Support PROFESSIONAL EXPERIENCE TEAM LEAD | ADMIN & CRM SUPPORT​ The Ideal Precisionists |Remote| 2023- Present ●​ Oversee administrative operations, managing schedules, documents, and team coordination. ●​ Handle CRM management, tracking student inquiries, enrollments, and engagement using CRM tools. ●​ Streamline workflows by organizing student databases, email follow-ups, and support tickets. ●​ Provide customer support and relationship management, ensuring smooth communication between students and instructors. ●​ Assist in training students on digital skills, enhancing their understanding of marketing and tech tools. ECOMMERCE VIRTUAL ASSISTANT​ Babyworldnest |USA| Remote | 2024- Present ●​ Provide eCommerce support on the Shopify Platform. ●​ Handle product listings, order processing, and customer inquiries, ensuring smooth operations. ●​ Assist with CRM management, tracking customer interactions and improving retention. ●​ Support social media management, scheduling content, engaging with customers, and running paid ads EXECUTIVE ASSISTANT & DIGITAL SUPPORT ​ Jozech Properties Limited| Surulere, Lagos|- ●​ Provided high-level administrative support to the CEO, handling scheduling, reports, and presentations. ●​ Led website development and maintenance using WordPress, improving company visibility. ●​ Managed social media marketing and paid ads, increasing engagement and brand awareness. ●​ Conducted research on potential investors, compiling reports and strategic insights. EDUCATION B.Sc. Environmental Science & Resources Mgt​ National Open University of Nigeria, Victoria Island, Lagos State -