Oluwatosin Adebayo

Oluwatosin Adebayo

$30/hr
Customer service, project management, procurement specialist
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
34 years old
Location:
Peterborough, Cambridgeshire, United Kingdom
Experience:
8 years
Oluwatosin Adebayo Peterborough, Cambridgeshire, PE47DR- •-Personal statement An accomplished Procurement Officer contributing to ongoing company progression and growth, providing expert procurement strategies and solutions, improving processes and service delivery. I am also an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals as I continuously secure increasing responsibilities in leadership and management. Experienced in various managerial support functions, in which I am able to utilize my communication skills, operational background, and negotiating experience, while allowing for new challenges, skill development and opportunities for growth. Key Skills Strategic Sourcing Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint Excellent communication skills, both written and verbal Stakeholder Management Persuasive Negotiator Employment History Procurement Officer, Origination Sub unit (Full Time Employment), NIRSAL Plc, Abuja, Nigeria (June 2021 – August 2022) Achievements and responsibilities: Participated in the Balanced Score Card project deployment which was the first appraisal platform lauched for NIRSAL staff. Led the development of innovative procurement strategies against defined target areas. Ensured 45 contracts delivered full life value for money. Conducted routine checkpoint meetings with vendors to review performance and drive continuous improvement of services and value for money. Owned end to end procurement processes of goods and services category. Contributed to the development of contractual arrangements and competitive procedures through research and consulting. Captured 40% improvement in service and quality through strategic negotiation. Engaged in the selective assessment of current suppliers and vetting of new potential vendors. Provided Procurement Support, advice and guidance to services, enabling effective tendering processes. Procurement Officer, Administration Sub unit (Part Time Employment), NIRSAL Plc, Abuja, Nigeria (January 2018 – June 2021) Achievements and responsibilities: Ensured proper review, accuracy, completeness and clarity of all documents coming in or going out of the department to remain prepared for audit and fiscal reviews Ensured the implementation of company procedures to ensure proper filing, labelling, and archiving of all project documents upon completion. Prepare checklists for project documents Communication with internal and external vendors regarding pre-submission needs, compliance requirements or clarification and follow -up pf bid/propsal submissions while under review. Maintain and provided RFP/RFQ timelines to vendors to ensure prompt submissions. Successfully generated an excel filling system that was adopted in the Business Unit. Operations Manager, The Good Heart Prints, Abuja, Nigeria (May 2017 – January 2018) Achievements and responsibilities: Developed, recommended and implemented strategies to improve employee work quality. Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity. Examined problem solving strategies, highlighting development opportunities to improve organizational operations. Served as key corporate representative and liaised with various stakeholders in support of operational excellence. Reduced costs and improved operations by proper analysis, processes and customers feedback. Assistant Branch Manager, Access Bank Plc, Abuja Nigeria (February, 2014 – May 2017) Achievements and responsibilities: Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies. Boosted customer satisfaction scores to 4* through fast issue resolution. Improved operations by implementing training and development sessions into employee schedules to which most staff had A* appraisal ratings Defined and monitored metrics to ensure key performance indicators (KPIs) of junior staff. Customer Service Officer/Market Research Interviewer, Bugmasters Limited, Lagos Nigeria (November, 2012 – February 2014) Responsible for conducting a set number of interviews to clients over the telephone to get feedback on the company’s services. Ensured responses were recorded and generated reports weekly from interviews conducted. Promoted services of the organization to clients which yielded 22 new clients. Handled customer enquiries/ complaints and provided solutions. Maintained excellent customer relationship which led to customer satisfaction. Education Covenant University (September 2007 – July 2011) Bachelor’s Degree , Industrial Chemistry (Second Class Upper Degree) Dansol High School (September 2000 – July 2006) West Africa Examination Council (WAEC), grade A-C, including Maths and English Hobbies & Interests I love travelling, making new friends. I love new experiences, most times experiences that take me outside of my comfort zone. I love reading, writing stories References References are available upon request.
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