Oluwatimilehin Lawal

 skills OLUWATIMILEHIN VICTOR PERSONAl ASSISTANT/ MODERATOR profile summary Dedicated and detail oriented personal assistant with 3 years of administrative experience, Dedicated and goal-driven professional in providing exceptional support to executives, entrepreneurs, and businesses. Skilled in moderating, social media management, copywriting, managing multiple tasks, prioritizing deadlines and maintaining confidentiality Experience personal Assistant Upper Level system limited -] - Provided administrative support to the CEO, including scheduling appointments, managing emails, and preparing presentations. - Coordinated travel arrangements, meetings, and events. - Maintained confidentiality and handled sensitive information with discretion. - Developed and implemented effective filing systems, both physical and digital. Community ModeratiNG & Social Media Manager Synergy Syndicate Shill Army -) - Moderated online discussions, ensuring compliance with community guidelines and maintaining a positive online environment. - Managed social media accounts, creating and scheduling content to engage with followers and increase brand awareness. - Analyzed engagement metrics and adjusted content strategies accordingly. - Collaborated with the community management team to develop and implement community policies Customer Support Summit materials LLC -) - Provided exceptional customer service to customers via phone and email, responding to inquiries and resolving issues in a timely and professional manner. - Utilized strong communication skills to de-escalate customer complaints and concerns, resulting in a 30% reduction in customer complaints. - Collaborated with internal teams to identify and resolve root causes of customer issues, resulting in a 40% reduction in customer issues. REFERENCES Available upon request. Copywriting Moderating Ability to Multitask Fast Learner Time Management Computer Skills Customer Service Problem solving Online Marketing Communication contact - - https://www.linkedin.com/in/oluwatimilehin-victor- education GRADUATE IN BUSINESS BANKING & FINANCE LANGUAGE ------------------------------------- English