Oluwaseyi Samuel | Freelancer Resume

Oluwaseyi Samuel Social media Management Specialist | Customer Service Specialist | Blogger |Content Creator | Canva Designer | - With over 3 year’s experience in the industry, and offering top notch customer service. I have all the necessary skills and expertise to help your business excel in a highly competitive industry, achieve your goals and even surpass your expectations. I keep on learning and expanding knowledge in this industry so I can always deliver and be a valuable asset in your organization. Social Media Manager Creative skilled social media expert, story teller with 3 years’ experience in managing professional social media accounts. Key accomplishments include: Developed Engaged Community of Followers for Clients Increased Inbound Traffic for Clients’ Websites Developed Content for Clients’ Websites on social media platforms Successfully creating must-follow social media feeds Successfully used story telling as a tool to attract community engagement on clients’ accounts. Professional Experience Customer Service Private Finance (Offshoreassitants.com) November 2018 to Present I handle customer inquiries about setting up cryptocurrency companies in other countries. I refer them to consultants in the company that guide them through the process of setting up and obtaining legal licenses. Customer Service Support / Social Media Manager - Olifantlove.com October 2018 to Present I manage the social media pages of the website—Instagram and Facebook. They include: • Posting contents. • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. Social Media Manager – AB-FACTOR limited, November 2018 to present I manage the social media pages of the website—Instagram, Twitter and Facebook. They include: • Posting contents. • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. Social Media Manager – Milano Hairways ( Beauty salon and Barber Shop), November 2018 to February 2019, I manage the social media pages of the Saloon—Instagram and Facebook. They include: • Posting contents. • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. Social Media Manager – Frienshipstores , January 2019 to March 2019, I manage the stores facebook, Instagram and twitter accounts. Blogging on the website to increase sales everyday of the week. They include: • Posting contents. • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. . Social Media Manager - Peopleshop ilorin - February 2019, to April 2019 Management of the following social media platforms on behalf of organization (facebook, Instagram and twitter). Blogging on the website to increase sales everyday of the week. They include: • Posting contents. • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. Creation of social media posts relating to industry trends on clients behalf. Helped initiate a rise in organization social media accounts community. Social Media Manager - Flo_fabandstyle - May 2019 to Present. Management of the following social media platforms on behalf of organization (facebook, Instagram ). • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. Creation of social media posts relating to industry trends on clients behalf. Helped initiate a rise in organization social media accounts community. Social Media Manager -Bohemian heaven - February 2019 to Present. Management of the following social media platforms on behalf of organization (facebook, Instagram and twitter).. • Engaging with potentials customers, • And also offering customer service on the platform. Customer Service: I handle customer queries the business and ensure they are sorted out quickly. Social media manager – Royal elegance cakes - May 2019 – present . Management of the following social media platforms on behalf of organization (facebook, Instagram and twitter). Creation of social media posts relating to industry trends on clients behalf. Helped initiate a rise in organization social media accounts community. Education BS.c in Mass Communication National Open University – Ilorin, September 2015 to August 2019 Skills Copywriting, Remote Customer Service (2 years), Virtual Assistant (1 year), Basic Word press and Blogger Expert, Social Media Management, Customer Email Support, Digital Marketer Seller Central (3 years)