Oluwaseyi Anastasia Ajose

OLUWASEYI ANASTASIA AJOSE Lagos | Nigeria --LinkedIn: https://www.linkedin.com/in/oluwaseyifunmiajose SUMMARY ● Human Resource and People Operations Professional with cognate experience in building departments, policy development, career and succession planning, team management, and driving strategic implementation across diverse industries. ● Developed and improved the overall Human resource processes and structure for 3 companies’ Human Resource/People Operations Department namely, American AirSea Cargo, Digital Marketing Skill Institute, and Sendbox. EXPERIENCE People Operations Manager October 2022 - Present Sendbox Software Technologies Limited, Lagos. ● Currently manage the People Operations Department by Implementing human resource/Administrative/Facilities Management and IT functions in Nigeria, Kenya, and Ghana. ● Collaborated with the team Leads to implement a performance management system that integrates cognate data to reduce bias. Monthly data collation and quarterly reviews ● Implemented a 24-hour response and implementation timeline for major admin and facilities management requests from 6 branches in and outside Lagos. ● Pioneered the succession plan strategy and designed the salary structure for all roles ● Successfully enrolled and remitted all outstanding payments over 100 employees – past and present for the National Housing Fund (NHF) Scheme ● Designed the employee database and record system. Introduced reference and background checks ● Introduced the quarterly townhall meetings ● Spearhead the yearly strategy meeting Human Resource Executive 2020 - 2022 Barino Investments Limited - Sister Company to Trino Studios Limited ● Worked with the HR Manager to compute and successfully implement salary structures (grades and levels) for all staff (In and Out-of-Office Staff members) ● Singlehandedly managed Trino Studios and Barino Investment’s HR functions for about 3 months before onboarding new managers. ● Collaborated with the HR Managers to successfully formulate and implement key policies ● Worked and strategized with the MD to recruit and onboard separate Managers for Trino Studios and Barino Investments ● Computed salaries and statutory deductions (Pension, NHF, and Tax), submitted schedules, and collated necessary memos and approvals (salary advance and sanctions). ● Prepared periodic reports (e.g., headcount report, length of service reports, etc.) for Management to track strategic goal accomplishment – as necessary or requested. Human Resource Executive 2020 - 2020 Trino Studios Limited, Lagos. ● Collaborated with the HR Manager to successfully develop measurable Key Performance Indexes (KPIs) and performance scoreboards for all departments. ● Worked with the HR Manager to successfully formulate and implement key policies 1 ● Worked with the HR Manager to successfully formulate workflows and structured job descriptions for all departments. ● Championed the COVID-19 Work-From-Home (WFH) arrangement and employee monitoring system Human Resource Manager 2019 - 2020 Digital Marketing Skills Institute Limited, Lagos. ● Pioneered the Human Resources Department ● Recruited key employees such as Accountant, Sales Growth Specialist, Community Manager, Creative Specialist, and Digital Marketing Coach within two months of resumption. ● Implemented Performance Management systems and designed the Key Result Areas and Key Performance Indexes for all roles within two months ● Spearheaded the pension management system and ensured remittance of all backlogs within two months of resumption ● Designed the employee database, and record system, implemented the issuance of employee numbers and attendance management ● Implemented the Health Medical scheme (HMO) for all employees. ● Pioneered the weekly knowledge-sharing system. 3 ● Spearheaded the framework for the Graduate Apprenticeship Program ● Delivered strategic workforce planning, benefits administration, succession planning, and reporting systems. Human Resource Manager 2018 - 2019 American AirSea Cargo Limited, Lagos. ● Established the Human Resource Department and implemented relevant policies. ● Successfully recruited and onboarded key employees such as the Financial Accountant, Head of Customer Service, and redeployed other employees appropriately. ● Introduced the weekly training session for all departments to improve knowledge management ● Implemented the use of HRIS to ensure that all major documentation became paperless. ● Developed human resources policies and standard operating procedures across the organization, including training programs to educate and ensure compliance. ● Introduced and managed the health medical scheme (HMO) for all employees ● Established salary scales for existing and new job roles. ● Developed a comprehensive performance management scheme and carried out periodic performance appraisal exercises alongside Heads of Department. ● Championed the employee engagement programs such as the core value employee nomination and reward system. Human Resource Assistant 2016 - 2018 Primero Transport Services Limited, Lagos. ● Created the employee database system that captured over 100 full-time employees and over 700 drivers’ details. ● Worked with my team to introduce and set up the pioneer HRIS system (Microsoft Navision) ● Pioneered the birthday announcement system for all employees and bus drivers. 2 ● Executed the recruitment of core management roles such as the Chief Financial Officer and Warehouse Manager. ● Collaborated with the team that successfully recruited more than 700 Busmen into the organization to save outsourcing costs of more than 5 million Naira monthly. ● Prepared payroll for busmen (Salary and performance pay). This involved analyzing the biometrics and fleet records to spool out the number of days, those who have been stepped down and suspended, collate sick leave and permissions before concluding those who qualify and who do not for the performance bonus. This process saves the company more than One million Naira monthly ● Supervised a team of Customer Care Personnel that grew the social media following and restructured customer management. Human Resource Intern 2015 - 2016 British American Tobacco (Nigeria) Limited ● Worked with the team that successfully recruited the Head of Talent and OE, Legal Advisor, Treasury Manager, and Brands Executive all within 3 months. ● Managed the long-listing for non-management vacancies, functional tests, interview scheduling, assessment center logistics support, visitor access, meeting room booking, refreshments, candidates’ feedback, and other recruitment-related administrative duties. ● Provided end-to-end management of the contract staff agencies providing professional staff in Nigeria only) including handling of resource requests, payroll management, contract monitoring, and renewals, etc. EDUCATION Obafemi Awolowo University – Osun, Nigeria MBA, Human Resource Management 2021 University of Lagos – Lagos, Nigeria BSc, Industrial Relations and Personnel Management 2014 PROFESSIONAL CERTIFICATION Chartered Institute of Personnel Management of Nigeria Associate Membership Professional Diploma in Human Resource Management 2015 ALX Virtual Assistant Program – expected completion date – October 2024 2024 SKILLS • Performance Management • HR Analytics • Project Management • HR Strategy • People Management • Succession Planning • Learning and Development 3