Oluwaseun Esther Oluwabusola
2, Dele Olaoye Avenue, Yaba, Lagos State, Nigeria- , -
EDUCATION
2015 - 2016
Sc Information Management, Distinction
M
University of Strathclyde, Glasgow, United Kingdom.
2009 - 2014
B.Eng. Information and Communication Engineering, First Class honours
Covenant University, Nigeria
2003 - 2009
est Africa Examination Senior School Certificate Examination
W
Emilia Foremost High School, Nigeria
SCHOLARSHIPS AND AWARDS
●
●
●
●
●
University of Strathclyde departmental prize for best graduating student in Information Management
University of Strathclyde International Scholarship Award
John Anderson Science Scholarship
VFD Group’s Letter of commendation for the successful execution of an investment project.
VFD Group’s Award for the most resourceful and supportive staff
CERTIFICATIONS & TRAINING
●
●
●
●
●
Dexnova Consulting Limited; Project Management Professional Training
Wizer Advisory; Intermediate/Advanced Microsoft Excel Training
EdX; Data Analysis Using Excel
Ritetrac Consulting Nigeria limited; Lean Six Sigma Green Belt Training
Data Analytics and Visualization Workshop
WORK EXPERIENCE
May 2019 – Date Program Coordinator, Engineering Experience (West Africa), Andela, Nigeria
●
●
●
●
●
●
●
●
●
Manage, design and plan execution of organisational wide programs
Facilitate improvement of existing business and operational processes
Support in the development, implementation, and improvement of workshops, mentorship and internal
programs for Software Engineers.
Conduct research to inform business decisions.
Manage strategic departmental projects geared towards Engineering Experience initiatives
Provide support for key partnership accounts
Identify and adopt key drivers for engagement and adaptability
Provide necessary support for the attainment of objectives and key results
Analyse data to provide insight for key decision making processes
Mar 2019 – May 2019 Consultant Coordinator (West Africa), Andela, Nigeria
●
●
●
●
●
●
Projects and strategic initiatives planning
Program design and implementation
Process improvement and efficiency drive
Provide support for implementation of policies and practices in the Senior Engineering department.
Provide day-to-day operational support to Senior Engineers to help them meet their KPI’s and promote
their growth.
Create executive level reports and proposals related to the department.
1
●
Performance tracking and management
Jan 2018 – Mar 2019 Associate, Strategy and Research, VFD Group, Nigeria
●
●
●
●
●
●
●
●
Develop product structure and drive product adoption
Manage key organisational projects
Conduct research to inform business decisions
Evaluate business proposal and provide business case justification
Align processes, resources-planning and department goals with overall strategy
Prepare/compile agreed periodic activity and performance reports for management
Assist and develop business through strategic initiatives
Provide and support business improvement
Sept 2017 – Dec 2017
Management Trainee, VFD Group, Nigeria
Rotation was carried out across various departments and subsidiaries of the company (Asset Management,
Currency Exchange, Health Care, Auto Sales, Microfinance Bank);
●
●
●
●
Customer Service: Provide effective and efficient customer service operations, ensuring customer
satisfaction
Forex Operations: Conduct forex trading activities
Sales: Present, promote and sell company's products/services to existing and prospective customers
Operations: Carry out account management tasks, review loan process and manage fixed deposits
Feb 2017 – Sept 2017 Project Coordinator, Macsound Integrated Services, Nigeria
●
●
●
Understanding client requirement and translating it into deliverables for the project team
Creating high level project design
Managing client requirements in line with project scope and creating a Work Breakdown Structure based
on the required project timeline.
Nov 2016 – Jan 2017 Temporary Sales Adviser, Sports Direct, Glasgow, United Kingdom
●
●
●
Working within established guidelines, particularly with brands
Handling customer complaints
Giving advice and guidance on product selection to customers
Aug 2014 - Jun 2015 Computer Studies tutor, Federal Science and Technical College, Nigeria (NYSC)
●
●
Train secondary school students on the theoretical and practical aspects of computer studies
Introduce students to the use of basic software applications such as the Microsoft Office Package.
Mar - Aug 2013 Systems Engineering Intern, Philips Project Centre, Nigeria
●
●
●
Managing and coordinate internal and external projects
Interacting with clients to ensure that project requirements and timelines are met.
Installation and configuration of network devices such as routers and switches.
PROJECTS UNDERTAKEN
●
●
●
●
●
Creation of a sales agency network structure
Development of a business process improvement strategy
Management of the development of a digital savings platform
Comprehensive review of the group-wide policies and operational processes
Develop and drive strategic approach for managing engineers on key partnership accounts
2
CORE COMPETENCIES
●
●
●
●
●
●
Excellent research and report writing skills
Strategic planning and execution
Business process improvement
Product development
Program management
Project management
3