Oluwakemi Oluwakenu

OLUWAKENU OLUWAKEMI www.linkedin.com/in/oluwakemi-oluwakenu-a0 - Abeokuta Street. Ebutte Metta, Lagos Efficient and dependable professional with a decade of experience in business management and a strong background in credit risk analysis and business development. I am passionate, proactive and highly adaptable, with a keen ability to analyze processes, identify business needs and recommend data-driven solutions, with proven leadership and problemsolving skills, I excel in collaborating with cross-functional teams, bridging the gap between business requirements and technical solutions. My strong communication and stakeholder management skills have been instrumental in resolving complex customer challenges and driving successful project outcomes. Quick to build rapport with clients and teams, I foster long-term relationships that contribute to sustainable growth. Above all, I bring a results-oriented mindset, strategic vision, and integrity to every endeavor. WORK EXPERIENCES FundQuest Financial Services Limited Senior Associate as a Team lead in Retail and SME Unit 02/2024 to 05/2024 Tasks/Achievement • Review Retail and SME requests and process such transactions through the laid down approval and disbursement routes for the Unit. • Pursue efficient collection strategies at any point in time. • Provide support to the Head of Credit and Team in developing and implementing the Credit portfolio plan. • Conduct market and business research, analyzed potential loan markets to develop prospects for new loans. • Promoted new business development, built and maintained credit portfolio and actively extended client portfolio by regularly bringing new clients. • Effectively trained, mentored and supervised junior staff. FundQuest Financial Services Limited Senior Associate as a Commercial Credit Officer 04/2023 to 02/2024 Tasks/Achievement • Review Commercial Credit requests and process such transactions through the laid down approval and disbursement routes. • Responsible for managing payment platforms (Mobile payment, e-bills payment, interbank transfer and other platforms) • Monitoring of loan repayment and recovery at stipulated time. • • Successfully mitigated business and financial risks. Successfully contributed to company growth by consistently providing quality customer service to promote growth and retention AB Microfinance, Idumagbo, Lagos Island. SME Loan Officer 04/2022 to 03/2023 Tasks/Achievement • Responsible for collateral valuation, certifying and accrediting appropriate loan to customers. • Conduct market and business research, analyzed potential loan markets to develop prospects for new loans. • Promoted new business development, built and maintained credit portfolio and actively extended client portfolio by regularly bringing new clients. NYSC (National Youth Service Corps Government Day Secondary School, Didan Class Room Instructor 07/2012 to 06/2013 Tasks/Achievement • Coordinated all academic activities, collated results and supervised practical sessions for my class. AB Microfinance, Boundary, Ajegunle, Lagos Senior Loan Officer 07/2018 to 04/2022 Loan Officer 11/2013 to 07/2018 Tasks/Achievement • Facilitate an effective fast disbursement of loans, monitored and contacted customers on status of their loan application. • Analyze applicant’s financial status and made intuitive recommendations based on character and credit history. • Maintain client’s records and follow up to ensure monies borrowed are utilized according to companies lending policies. • Monitoring of loan repayment at stipulated time. • Increased follow up procedures by email, SMS and phone calls which resulted in full recovery of loans as at when due. • Efficiently responded promptly to inquiries and resolved customers complaints. • Promoted from loan officer to senior loan officer due to my exceptional contribution to the company AREAS OF EXPERTISE • • • • • • Direct wide range of office procedures including administration, strategic planning and special projects. Exceptional interpersonal and leadership skills, with the ability to build, supervise, motivate and co-ordinate positive and productive work teams. Innovative sales and marketing strategies. Proficient in Microsoft Word, Excel, and PowerPoint Proficient in Google Workspace Gantt Chart. Expert in Loan documentation, portfolio underwriting, collateral valuation and credit processes. EDUCATION • • • • • • • • Business Analyst and Business Intelligence Course USADF/LSETF Digital (Feb to Apil 2025) Product Management Program, BeTechnified (Feb to March 2025) Certification in Virtual Assistance Skills in the Digital Age. ALX, Africa. (September to November 2024) Certification in Digital Marketing and CRM Alison (June, 2024) Certification in Using Digital Marketing to Convert Customers Alison (July, 2024) Master of Educational Administration and Planning (M.Ed.) 2016 University Of Lagos, Akoka Bachelor of Science in Education: Business Education 2011 (B.Sc. Ed.) University of Lagos, Akoka, Lagos Senior Secondary School Certificate 2007 PROFESSIONAL AFFILIATION The Goodkydz Company (2025) Digital Innovation & Technology, Ideation Hub Africa (2024) ALX Africa, Support Stars (2024) SKILLS/COMPETENCIES Organizational Skills Problem solving Microsoft Office Google work space Relationship Management Project Management Multitasking Effective Communication Expert Negotiator Interpersonal Skills Self Motivation Able to work independently and in teams REFERENCE Available On Request