Oluwafunmilola Ogunmuko

OGUNMUKO OLUWAFUNMILOLA Address: No 6 Road 7, Aafin-Iyanu, Ologuneru Ibadan, Oyo State, Nigeria Phone: -, E-mail:- PERSONAL SUMMARY A friendly, enthusiastic self-motivated person who can implement and coordinate the flow and process of paperwork around the office. Provides administrative support of the highest calibre. Excellent time management skills and ability to multi-task and prioritize. She has a super-organised personality and a common sense approach to problem solving. SKILLS • Paperwork *Supporting managers *Microsoft Office Suite *Supervising *Administration * Process Improvement *office Procedures *Problem solving and numerical skills PERSONAL QUALIFICATION • Charted Institute of Administration in view • in view University of Ibadan, Ibadan, Nigeria. Masters in Information and Resources Management • Federal University of Agriculture, Abeokuta, Nigeria. BSC. Mathematics 2015 WORK EXPERIENCE ▪ Office administrator (assistant) 2016 –2019 Michael Imodu National Institute of Labour Studies, Ilorin, Kwara State. - Managing and keeping up to date the timesheet/leave record of staff and customer timesheet which increased the service level to customers by 10% - Processing of request and expense forms in an accurate and timely manner - Documentation and filing of document on daily basis - Consistently met performance and quality in managing staff holidays, sickness, attendance and absence records - Enhanced initial contact customer by 2% and other service providers, filtered complaints from customers - Achieved personal and organization KPIs, consistently exceeding key performance indicators ▪ Office Administrator Assistant (Nigerian Brewery Ibadan, Oyo State) January–November, 2014 Troubleshoot user identified computer problems through call tickets, and documented status in written log Managed overseas development team assuring that project objectives were met in a timely manner. Improved the customer satisfaction by 50% Handling of complaints lodged from workers increasing productivity by 2% Documentation and analysing quality of goods produced Maintaining a close follow up on goods to be delivered Referees Available on request