Oluwafunmilola Ede

EDE OLUWAFUNMILOLA ADEBOLA No.25, Daramola-Olu Street, Arepo Town, Along Lagos – Ibadan Expressway, Ogun State Tel:-, E-mail:-Linkedin Profile: https://www.linkedin.com/in/oluwafunmilola-adeyemi-ede-b-/ WORK EXPERIENCE LILIES OUTFIT Chief Operations Executive • • • • • Jun. 2019 –Till Date Liaised with the leadership and formulated direction for all activities within the organization. Ensured team performance in various units to ensure seamless organizational operations. Developed effective plans and strategies to achieve the revenue and targets of the organization Drove seamless execution of organizational strategies. Managed all external communication and marketing. WEMA BANK PLC. Operations and Business Service Manager • • • • • • • • Apr. 2013 - Mar. 2019 Provided overall leadership and direction for all activities within the branch. Planed, led and managed the operations of the branch Managed the branch and ensured all customer’s complaints were treated promptly. Enhanced team performance in various units to achieve quality customer satisfaction Ensured branch books of accounts and daily journal are called-over to ascertain accuracy. Ensured effective administration of the vault and cash management in the branch. Acted as final level support for customer inquiries in the branch. Ensured proper documentation of all transactions and authorize transactions within applicable approval limit. WEMA BANK PLC. Teller Team Lead • • • • • 2012 - Apr.2013 Tilled out cash to tellers and monitor to ensure cash in tellers’ till and vault balance was within approved insurance limit. Monitored and coordinated the daily call-over of the branch journal. Coordinated tellers for effective and efficient services and ensure adherence to the bank’s policies and procedures. Confirmed cheque withdrawals and authorized payment within stipulated limit. Supervised the administration of the vault through effective cash management in the branch. WEMA BANK PLC. Transaction Officer (Funds Transfer) • Prepared customers’ instruments for interbank settlement. - EDE OLUWAFUNMILOLA ADEBOLA No.25, Daramola-Olu Street, Arepo Town, Along Lagos – Ibadan Expressway, Ogun State Tel:-, E-mail:-Linkedin Profile: https://www.linkedin.com/in/oluwafunmilola-adeyemi-ede-b-/ • • • • Processed issuance and liquidation of local Manager’s cheques. Monitored customer’s request on remittance of funds (foreign currencies) abroad to pay tuition fee, utilities etc. through domiciliary accounts and route to central transaction services. Treated all customers’ requests on transfer of funds within the system. Processed transfers of funds to accounts of customers of other banks through NIBSS Electronic Funds Transfer (NEFT), Real Time Gross Settlement (RTGS) and Autoplay. WEMA BANK PLC. Customer Care Officer • • • • 2010 Attended to all customers’ enquiries promptly and efficiently. Evaluated and processed all customers requests within the Customer Care function. Issued banker’s signature confirmation and reference letter as required. Issued interest banking services and e-products LEADERSHIP EXPERIENCE • Lilies Outfit June 2019 -till date • Business Service Manager, Wema Bank Plc. 2013 - Mar. 2019 • Teller Team Lead, Wema Bank Plc. 2012- Apr. 2013 • Ushering Coordination at ‘C’ Courtesy Gardens, Festac Town. 2009 • Booth Management and Coordination: Golf Tournament at the Ikoyi Camp. 2008 • Helps/Protocol and Ushering/Welfare coordinator F.E.C.A (Federation of Colleges’ Ex-students’ Christian Association) Festac Chapter- EDUCATION • LAUTECH, Ogbomoso, Oyo State, Nigeria M.Sc Social Works in Healthcare. 2010 • BOWEN University, Iwo, Osun State, Nigeria B.Sc. Sociological Applications, Sociology. 2007 SKILLS & INTERESTS Skills: Microsoft Office (Excel, PowerPoint, Word Processing) | Operations Management| Strategic thinking Ability| Social media Skills | Excellent Marketer | Communication Skills| Administrative and Coordination skills| Leadership Skills|| Problem Solving Ability| Performance Management | Interests: Operations, Strategizing and planning, Analytics, Team Building