Oluwabunmi Olonibua

 Oluwabunmi olonibua Lagos, Nigeria •- •-• LinkedIn SOCIAL MEDIA MANAGEMENT VIRTUAL ASSISTANT SUMMARY I am a dynamic and results-oriented Social Media Manager with over 1 year of experience in developing and executing data-driven social media strategies. Skilled in content creation, social media advertising, and brand management, with a keen ability to adapt to emerging trends and technologies. CORE SKILLS Trend Awareness Project Management Brand Management: Trend Awareness Content Creation Analytics and Reporting SEO Knowledge Customer Service Copywriting PROFESSIONAL EXPERIENCE TEMI-SHORTLETS, Lagos, NigeriaOctober 2019 – March 2020 Social Media Intern I assisted in scheduling and publishing daily social media posts, which increased overall engagement by 17% over three months of working with the brand I created and edited graphic content using Canva, contributing to a 10% boost in post shares and improved visual consistency. I engaged with followers by responding to comments and messages, which enhanced customer satisfaction and reduced response time by 30%. I attend and resolve customer complaints on social media handles PALM CREDIT, Lagos, NigeriaApril 2019 – September 2019 Online Sales Agent Lead Generation & Conversion: Actively managed prospective clients through online channels, successfully converting 10% of leads into qualified loan applicants by leveraging targeted communication strategies I Provided personalised consultations to clients via chat, email, and phone, assessing their financial needs and recommending appropriate loan products tailored to their specific situations. I generated and analysed sales reports and performance metrics to identify trends and areas for improvement, contributing to data-driven decision-making and strategy adjustments. I Worked closely with the marketing team to develop and implement online sales strategies and promotions, enhancing lead generation and increasing overall brand visibility. I Utilised CRM software to track client interactions, manage follow-ups, and build strong relationships, leading to high customer satisfaction and a 10% increase in repeat business. EDUCATION UNIVERSITY (OR LAST EDUCATION PLACE), Ekiti State, NigeriaSeptember 2016 Psychology, Second class division.