Oluwabunmi Adebowale

 OLUWABUNMI ADEBOWALE - - Lagos, Nigeria VIRTUAL ASSISTANT Experienced virtual assistant with a demonstrated history in business operations, customer support, and successful lead generation. Skilled in managing complex projects and collaborating effectively with diverse teams. Proficient in optimizing processes, project management, and delivering outstanding customer service. I excel in verbal and written communication, with advanced proficiency in Google Workspace, Microsoft Office Suite, and various project management tools. With extensive experience managing multiple calendars across different time zones and organizing travel arrangements for senior executives, I am dedicated to enhancing efficiency and supporting organizational success. PROFESSIONAL EXPERIENCE Orderific January 2024 – August 2024 Virtual Assistant (Customer Support) Used templates to input menu and pictures for restaurants on Orderific website Provided customer support through emails, telephone calls and live chats Conducted data entry and lead generation for restaurant brand’s contacts and influencers contact Performed QA software testing to identify and resolve bugs Designing personalized restaurant’s website House of Raidot January 2019 – February 2023 Customer Service Representative (Virtual) Served as the intermediary between the company and customers Attends to enquiries via mails, telephone calls and chats Outstanding customer support Foursquare Convention Body January 2023 – April 2023 Administrative Assistant (Hybrid) Handling the day-to-day administrative tasks such as answering phone calls, responding to emails, and maintaining office supplies. Assisted in drafting and distributing letters, bulletins, and other communications. Scheduling meetings, coordinating calendars, and ensuring that events run smoothly by handling logistics like venue reservations, setup, and catering arrangements. Foursquare Oregun District July 2022 – November 2022 Administrative Assistant (Hybrid) Scheduling appointments, preparing documents for meetings, and assisting with correspondence. Assisted in financial management tasks such as maintaining financial records, processing donations, and preparing budgets. Pearls and Rubies Foundation March 2020 – Till date The Precious Gems Ministry Project Manager (Volunteer) Planning and execution of programs Cost estimating and developing the budgets of projects Organizing and motivating the team Controlling time management by setting realistic deadlines EDUCATION Bachelor of Science (B.Sc.) Computer Science with Economics Obafemi Awolowo University Ile Ife, Osun State, Nigeria National Diploma (OND) Computer Science Yaba College of Technology Yaba, Lagos. Certificate in Project Management Linkedln Learning Certificate in Customer Relationship Management Side Hustle REFEREE Available on request