Oluwabukola Elizabeth Jokotade
58, Ijale Street, Owutu Estate, Ikorodu, Lagos, Lagos-,-
Summary
Proficient business support officer with over five years of experience in providing administrative and operational
support to various departments and projects. I have excellent communication, organizational and problem-solving
skills, expertise in management strategies, as well as a strong work ethic and attention to detail. I enjoy working in a
fast-paced and dynamic environment, where I can apply my skills and knowledge to contribute to the success of the
organization.
Experience
Business Manager
BAELIZAH BEAUTY & CRAFTS • Port Harcourt., Rivers
06/2018 - Present
Designed and modified the interior design of homes and offices.
Production, marketing and sales of home decoration accessories (Decoration pillows, arm rest cushion, glass
wares and Home wares).
Managed customer enquiries, orders, purchases and resolved complaints to point of satisfaction.
Managed customer enquiries, orders, purchases and resolved complaints to point of satisfaction.
Supervised distribution and delivery of products
Trained students and developed training materials to help in mastery of craft skills.
Business Support Officer
JAZZ EFFECT FASHION HOUSE GRA • Port Harcourt, Rivers
11/2017 - 05/2018
Supervised front desk services to ensure that staffs, clients and visitors are well attended to and assisted in a
professional manner.
Delegated and supervised duties to staffs for effective and efficient delivery of all tasks..
Management of enquiries, complaints, orders, distribution and delivery to the point of satisfaction.
Customer/Client relationship service.
Handled all logistics concerning work operations and mails ensuring prompt actions are taken and mails duly
replied to sustain business reputation.
Developed effective monitoring of payroll, cash payments, fees, invoices and all other financial based activity.
Developed effective sorting, labeling and tracking system for all incoming fabrics and finished outfits.
Supported in managing the continuous supply and utilization of office consumables to ensure availability and
efficient consumption by staffs for effective cost management.
Customer Service/Support Officer
AMARIS CUTS Lekki • Lagos
07/2014 - 10/2014
Provided administrative support services to management and staffs ensuring that services are delivered in an
effective, prompt and professional manner.
Supervising, co-ordination and reporting all delegated tasks to ensure progress to deadlines.
Customer/clients interfacing for quality service delivery and satisfaction.
Handling of enquiries, orders, purchases and complaints with prompt attention and professionalism.
Managed and kept inventory of office equipment and appliances as well as providing support for maintenance for
effective performance of duties in line with meeting company's goals and objectives.
Volunteer
Voluntary Service Oversea • Minna, Niger
11/2014 - 10/2015
Data Entry and Interpretation
Report Writing
Field trip and Market survey
Intern
Titan Veterinary Clinic • Lagos
09/2012 - 10/2012
Sales and purchase of agro-chemicals.
Loaded sprayers for application of pesticides and herbicides.
Assisted with chemical application and fumigation (pest /weed control).
Performed vaccination for farm animals.
Office Assistant/Intern
LAGOS STATE MINISTRY OF AGRICULTURE. • Lagos
05/2012 - 09/2012
Report writing and documentation of job responsibilities and minutes of meetings.
Assisted in soil preparation, crop planting, harvesting and processing of farm produce.
Application of agricultural chemicals e.g. fertilizers.
Skills
Customer service, Management, Communication skills, Leadership, Supervising experience, Microsoft word, Guest
services, Analysis skills, Time management
Education
Bachelor of Technology in Agronomy
Ladoke Akintola University of Technology • Ogbomoso, Oyo
07/2014
Senior Secondary Leaving Certificate (WASSCE)
Lagos State Model College, Igbokuta • Lagos, Lagos
07/2006
Certificates
Certificate of Completion Human Resource Management
Interest
Reading, Creative Reasoning, Socializing and Music
References
Available upon request
