Oluwabukola Elizabeth Jokotade

Oluwabukola Elizabeth Jokotade 58, Ijale Street, Owutu Estate, Ikorodu, Lagos, Lagos-,- Summary Proficient business support officer with over five years of experience in providing administrative and operational support to various departments and projects. I have excellent communication, organizational and problem-solving skills, expertise in management strategies, as well as a strong work ethic and attention to detail. I enjoy working in a fast-paced and dynamic environment, where I can apply my skills and knowledge to contribute to the success of the organization. Experience Business Manager BAELIZAH BEAUTY & CRAFTS • Port Harcourt., Rivers 06/2018 - Present Designed and modified the interior design of homes and offices. Production, marketing and sales of home decoration accessories (Decoration pillows, arm rest cushion, glass wares and Home wares). Managed customer enquiries, orders, purchases and resolved complaints to point of satisfaction. Managed customer enquiries, orders, purchases and resolved complaints to point of satisfaction. Supervised distribution and delivery of products Trained students and developed training materials to help in mastery of craft skills. Business Support Officer JAZZ EFFECT FASHION HOUSE GRA • Port Harcourt, Rivers 11/2017 - 05/2018 Supervised front desk services to ensure that staffs, clients and visitors are well attended to and assisted in a professional manner. Delegated and supervised duties to staffs for effective and efficient delivery of all tasks.. Management of enquiries, complaints, orders, distribution and delivery to the point of satisfaction. Customer/Client relationship service. Handled all logistics concerning work operations and mails ensuring prompt actions are taken and mails duly replied to sustain business reputation. Developed effective monitoring of payroll, cash payments, fees, invoices and all other financial based activity. Developed effective sorting, labeling and tracking system for all incoming fabrics and finished outfits. Supported in managing the continuous supply and utilization of office consumables to ensure availability and efficient consumption by staffs for effective cost management. Customer Service/Support Officer AMARIS CUTS Lekki • Lagos 07/2014 - 10/2014 Provided administrative support services to management and staffs ensuring that services are delivered in an effective, prompt and professional manner. Supervising, co-ordination and reporting all delegated tasks to ensure progress to deadlines. Customer/clients interfacing for quality service delivery and satisfaction. Handling of enquiries, orders, purchases and complaints with prompt attention and professionalism. Managed and kept inventory of office equipment and appliances as well as providing support for maintenance for effective performance of duties in line with meeting company's goals and objectives. Volunteer Voluntary Service Oversea • Minna, Niger 11/2014 - 10/2015 Data Entry and Interpretation Report Writing Field trip and Market survey Intern Titan Veterinary Clinic • Lagos 09/2012 - 10/2012 Sales and purchase of agro-chemicals. Loaded sprayers for application of pesticides and herbicides. Assisted with chemical application and fumigation (pest /weed control). Performed vaccination for farm animals. Office Assistant/Intern LAGOS STATE MINISTRY OF AGRICULTURE. • Lagos 05/2012 - 09/2012 Report writing and documentation of job responsibilities and minutes of meetings. Assisted in soil preparation, crop planting, harvesting and processing of farm produce. Application of agricultural chemicals e.g. fertilizers. Skills Customer service, Management, Communication skills, Leadership, Supervising experience, Microsoft word, Guest services, Analysis skills, Time management Education Bachelor of Technology in Agronomy Ladoke Akintola University of Technology • Ogbomoso, Oyo 07/2014 Senior Secondary Leaving Certificate (WASSCE) Lagos State Model College, Igbokuta • Lagos, Lagos 07/2006 Certificates Certificate of Completion Human Resource Management Interest Reading, Creative Reasoning, Socializing and Music References Available upon request