Olusegun Balogun

I am a self-motivated IT professional freelancer, with focus on Virtual Assistance, that thrives on innovations, overcoming challenges and open to more learnings. 

I understand the need of a remote Administrative Assistant to support my  Employer, Practice Managers, Project Managers, Subject Matters Experts, Planner & Site Safety Security Assessors and handle inbound calls, Emails  and all other Customer Support Services.

For your project,  my Higher National Diploma certification in Civil Engineering with my past experience as Project Manager in a Real Estate Company making use of Data Entry tools like Microsoft Office, Excel, etc will be greatly put to use to meet up with the roles and responsibilities attached to your job position. 

Your project will entail me using my indepth knowledge of Calendly and other scheduling related tools for your intended Scheduling & Calender management. 

I will also put to use in your project other collaborating tools like Zapier, Hubspot, freshdesk and the likes to relate and collaborate on your project with all other stakeholders like your Project Managers and other team members as well as support your customers of goods & services. 

In handling your customers' concerns, my various Customer Support Management certified trainings coupled with deep knowledge of CRM tools will be put to excellent great use by ensuring i help you pay intense attentions to your customers queries, with high degree of empathy, profounding solutions and completely resolving their concerns within the agreed terms at first contact.

I will manage your projects on Microsoft Planner, and keep an eye on deliverables using the To-Do application.

Organise your mails, files, documents on the One Drive, SharePoint, etc, as well as integrate all useful management tools to your organisation's benefits.

It is worthy to note that naturally, i personally derive good, satisfactory pleasure in putting smiles on my client's face.

Alas! You need not look elsewhere as i am giving you 100% guarantee that i am a perfect fit for this job.

Thank you for your time as i await your response. 

Warmest Regards.

Olusegun Balogun.