Olusayo Ogunjobi

Olusayo Ogunjobi

$5/hr
Virtual Assistant, Customer support, Lead generation .
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos State, Nigeria
Experience:
2 years
OLUSAYO REBECCA OGUNJOBI - |-ADMINISTRATIVE MANAGEMENT | VIRTUAL ASSISTANT Experienced Administrative Manager with over 10 years in education, farm production, and on-demand technology. Proven ability to streamline operations, manage supply chains, and ensure compliance with industry standards. Led administrative teams to improve workflow efficiency, reduce costs, and enhance organizational performance. Expert in managing budgets, coordinating logistics, and automating processes using tools such as MS Office Suite, Google Workspace, CRM systems, and inventory management software. Skilled at optimizing resources, fostering positive work environments, and delivering measurable results. As a results-driven professional, I focus on operational excellence and driving business growth through strategic planning and process improvements. CORE TOOLS & CORE SKILLS • • • • • • • Google Suite MS Suite | Teams HubSpot | Zapier Calendly | ClickUp Zoom | Loom | Slack Zendesk | Freshdesk Monday.com | Trello | • • • • • • • Virtual Assistant Market Research Customer Support Team Collaboration Administrative Assistance Excellent Communication Relationship Management • • • • • • • Problem-Solving Attention to Details Process Automation Budget Management Operational Efficiency Compliance & Regulation Supply Chain Management PROFESSIONAL EXPERIENCES Administrative Manager | Abundant Starlight School 2018 – Present As the administrative manager of Abundant Starlight School, I currently serve as a primary point of contact for parents, teachers, and external stakeholders, fostering strong relationships built on trust and clear communication. • Oversee and manage the daily administrative operations of the school, ensuring the entire team functions smoothly and efficiently. • Orchestrate and ensure a well-organized office, managing office supplies, inventory, and procurement processes with a keen eye for cost-effective solutions. • Plan, coordinate, and execute school events and activities, ensuring they run seamlessly, leaving a positive impact on students, staff, and the community. • Assist in budget development and management, working closely with the finance team to ensure the efficient allocation and use of resources. • Monitor office productivity and suggest areas for improvement, to streamline operations and support the broader school community. • Prepare comprehensive reports, presentations, and documents for the school leadership, supporting informed decision-making and long-term planning. • Ensure compliance with all educational regulations and policies, contributing to a safe and legally sound environment for learning. Administrative Coordinator | Danson Venture 2012 – 2017 As the Administrative Coordinator, I monitored and streamlined office operations, improving administrative processes to enhance productivity by coordinating schedules, meetings, and travel arrangements of the company. • Improved inventory and supply chain processes for farm products, maintaining optimal stock levels and tracking orders to ensure timely delivery. • Coordinated daily administrative operations, improving workflow efficiency by 15%, and streamlining processes across procurement, sales, and logistics teams. • Assisted in budget preparation and expense tracking, ensuring cost-effectiveness and alignment with business objectives, using MS Excel. • Liaised with suppliers, vendors, and transportation partners, enhancing logistics efficiency and reducing transportation delays by 20%. • Collaborated with cross-functional teams to align administrative efforts with the company’s strategic goals, enhancing overall operational efficiency. • Facilitated communication and correspondence with internal teams, suppliers, and customers, increasing response times by 30% through efficient email and documentation management. KEY ACHIEVEMENTS • Led the recruitment, training, and development of administrative staff, increasing team productivity by 15% and improving onboarding efficiency by 18%, ensuring alignment with the school’s values. • Resolved over 95% of administrative conflicts and issues within a 24-hour timeframe, using a solution-focused and empathetic approach, resulting in a 10% improvement in staff satisfaction and workplace harmony. • Ensured 100% compliance with industry regulations related to food safety, packaging, and distribution, mitigating risks and ensuring smooth operations. • Implemented and optimized administrative processes, improving operational efficiency by 25%, reducing turnaround time for key tasks, and enhancing overall effectiveness in school operations. EDUCATION Higher National Diploma, Public Administration | The Polytechnic Ibadan 2008 – 2010 National Diploma, Public Administration | The Polytechnic Ibadan 2004 – 2006 TRAINING & CERTIFICATIONS ALX Africa | Virtual Assistant Specialist 2024 Digital Witch IT Support | In-demand Tech Skills 2024 Alison | Virtual Assistant 2023 Alison | Customer Service Executive 2023
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