I am an experienced professional in the financial services industry with a background in product and technical support, corporate onboarding, and client management. I am skilled in data analysis, client research, and KYC/CDD procedures, and have a deep understanding of AML legislation and money laundering techniques. I am proficient in programming languages such as Python, R and SQL, Microsoft Office, and data visualization, and I am a skilled communicator and a dedicated professional committed to delivering exceptional results and providing an outstanding experience for every client.
I have worked as a Corporate Onboarding Specialist and Client Manager/Customer Support Specialist, providing technical support and assistance to clients, troubleshooting and resolving issues related to payment transactions and AML software. I have a BSc in Computer Science from Ebonyi State University and an MA in Innovation and Technology Management from the University of Tartu.