Oluwaseyi Olukoya
Lagos, Nigeria - LinkedIn-
PROFESSIONAL SUMMARY
A proactive virtual assistant with one year of experience in administrative support and organization, managing schedules,
project coordination and digital communication. Experienced in handling basic digital tasks with efficiency and discretion.
Strong organizational and communication abilities, with a commitment to delivering timely updates and results-driven
support in dynamic virtual environments. Working closely with clients to ensure smooth and efficient operations.
WORK EXPERIENCE
Operations Manager (Remote) - Vibrant Girls Development Initiative (MHP Alumni)
Lagos, Nigeria
July 2024 - Present
● Gather member feedback and use it to make informed decisions about community management and development
strategies.
● Outline clear, strategic objectives that align with the community's vision and goals.
● Coordinated and organized virtual events and meetings, increasing audience engagement by 40%.
● Working on various projects to enhance growth or foster unity among alumni members.
Customer Service Representative (Remote) - ALX Nigeria
Lagos, Nigeria
July 2022 - September 2023
● Applied problem-solving skills to identify and resolve common learner issues, achieving a high rate of customer
satisfaction.
● Delivered timely and efficient solutions to customer concerns, contributing to a positive customer experience.
● Coordinated with support teams to troubleshoot and resolve issues, improving the overall customer experience.
EDUCATION
● Bachelor of science; Chemistry - University of Lagos, Lagos
B.Sc (Chemistry)
SKILLS AND CORE COMPETENCIES
Soft Skills: Effective communication, Attention to details, Problem solving, Organizational skills.
Tools: Microsoft office, Google workspace, Trello, Asana, ClickUp, canva, Zoom, Slack
Nov 2018 - Aug 2024
