Oluebube Miracle Chibudo Onuiri

CHIBUDO-ONUIRI, Oluebube Miracle Nigeria |-| LinkedIn: oluebube-miracle-chibudo-onuiri - PROFESSIONAL SUMMARY Detail-oriented professional with a robust background in data analysis, research, and virtual assistance. Expert at leveraging statistical tools and CRM/workflow automation to extract insights and streamline operations. Adept at handling administrative tasks, managing customer inquiries, and presenting research findings to support decision-making. Seeking to utilize my dual expertise to add value as both a Data Analyst and Virtual Assistant. WORK EXPERIENCE Research Analyst DAVETRIN RESEARCH GROUP, Remote | 🗓 06/2024 – 12/2024 • • • Verified and analyzed data accuracy to generate meaningful insights. Applied statistical models to identify business opportunities. Compiled and presented research findings to support decision-making. Assistant Accountant SMACE NIGERIA LIMITED, Akure, Nigeria | 🗓 08/2019 – 05/2020 • • • Reconciled accounts and maintained financial records with accuracy. Assisted in budgeting and forecasting to align expenditures with revenue. Managed payroll, tax calculations, and financial reports. Front Desk Officer THE YOUNG TECHNOLOGIES LIMITED, Owerri, Nigeria | 🗓 04/2017 – 10/2017 • • • Handled customer inquiries via phone and email, ensuring satisfaction. Managed general administrative tasks to support daily operations. Utilized SPSS and Excel for efficient data processing. 🛠 SKILLS & COMPETENCIES Customer Service & Support (Phone, Email, Chat) Virtual Assistance & Administrative Support: CRM Management (Zendesk, HubSpot, Freshdesk), Digital Workflow Tools, Microsoft Office Suite Data Analysis & Research (R, SQL, SPSS, Excel, Statistical Modeling) Financial Accounting & Reconciliation Strong Communication & Problem-Solving Skills Billing & Collections Management Remote Work & Time Management EDUCATION Master’s Degree in Statistics (Distinction) Federal University of Technology, Akure (FUTA) – December 2024 Bachelor’s Degree in Statisdtics (Second Class Upper Credits) Nnamdi Azikiwe University – July 2018 CERTIFICATIONS & TRAINING Customer Service: Problem Solving and Troubleshooting (2018) – LinkedIn Learning (Noah Fleming) 🔗 Check it out PSM (Proficiency in Strategic Management) – International Strategic Management Institute (ISMI) Digital Workflow & CRM Optimization Zapier Automation & Integration Microsoft Office Suite Proficiency AVAILABILITY Available to work remotely in any time zone Flexible to handle customer inquiries and administrative tasks efficiently LANGUAGES • English (Fluent)