Oluchi Florence Umunnakwe

Hello,

Are you seeking a dedicated and skilled virtual assistant with expertise in customer service, lead generation, and email marketing? Look no further! With a Google career certificate in digital marketing and specialized training from ALX in virtual assistance, coupled with proficiency in cutting-edge software tools, I offer a comprehensive skill set tailored to streamline your business operations and boost your online presence.

As a seasoned Virtual Assistant, I excel in various key areas essential for driving business success

Customer Service: Delivering exceptional customer experience is my forte; I am adept at managing customer satisfaction using platforms like Freshdesk, Intercom or Zendesk.

General Virtual Assistance: From calendar management and appointment scheduling to data entry and travel arrangement. I provide comprehensive administrative support. I leverage tools such as Google Workspace, Asana, Anydesk, Time doctor, Zapier, Picktime, and Acuity etc.

Lead Generation: I have a proven track record of generating high quality leads using advanced techniques. I utilize tools such as Apollo.io, LinkedIn Sales Navigator and Hunter.io.

Email Marketing: Crafting engaging email campaigns that drive conversions is my key strength. I am proficient in email marketing platforms like Hubspot, Mailchimp, Lemlist and Constant Contact, ensuring targeted and effective outreach.

My proficiency extends to a range of software tools essential for optimizing workflow and productivity

CRM systems: Salesforce, Hubspot,

Project Management: Trello, Asana, Clickup, Monday.com

Communication Tools: Slack, Zoom,Microsoft Teams

Analytics: Google analytics

Why Choose Me?

With specialized training and hands-on experience, I bring a wealth of knowledge in digital marketing and virtual assistance; I prioritize accuracy and efficiency in all tasks, ensuring timely delivery and high-quality results.

I thrive in dynamic environments and can quickly adapt to new tools and technologies. I stay updated with industry trends and best practices to deliver innovative solutions. Expect clear communication, reliability, and a strong work ethic when you work with me.

I am available immediately and can accommodate varying work schedules to meet your project needs. Whether you require ongoing support or assistance with a specific project, I am committed to delivering exceptional results.