Olubusayo Egunjobi

EGUNJOBI RUTH OLUBUSAYO Lagos, Nigeria Email:-Mobile: - Efficient, detail-oriented Virtual Assistant with hands-on experience in managing schedules, coordinating projects, and streamlining daily operations. Proficient in task management tools, calendar coordination, and client communication. Recently upskilled through the Digital Witch IT Support Community, enhancing technical expertise to streamline project management. SKILLS: • Knowledge of CRM tools; Zendesk, hubspot, • Knowledge of project managemet tools:Trello, asana,click up,Quickbooks • Software skills- Ms Word, Excel, PowerPoint, zoom, google Meet, presentation tools • Strong interpersonal skills for effective collaboration. WORK EXPERIENCE (JANUARY 2024 – TILL DATE) TIME SYSTEMS INTERNATIONAL SERVICES LIMITED (CUSTOMER RELATIONSHIP OFFICER-REMOTE)-PART-TIME • Scheduling virtual meetings with clients using Zoom, Microsoft Teams, or Google Meet. • Attending virtual meetings, with clients, take details notes and follow back • Conducting data entry of client details for efficient record-keeping. • Providing assistance to customers by answering questions, resolving complaints, and offering solutions to their requests using CRM tools such as Zendesk, Intercom, Hubspot etc • Gathering feedback from customers about their experiences with products or services. VIRTUAL ASSISTANT- PROJECT SUPPORT ASSISTANT NOVEMBER 2024-DECEMEBER 2024 • • Oversaw project boards in Trello and ClickUp, assigning tasks, setting deadlines, and ensuring timely completion Used Google Drive and Slack to streamline communication and document sharing. • • Prepared weekly progress reports summarizing completed tasks, blockers, and next steps. Handled CRM updates and ensured task dependencies were clearly documented and followed. (MARCH 2023 -DECEMBER 2023) SHORT TERM RENTAL PROPERTY FINDER(FREELANCE/REMOTE) • Identified high-return short-term rental opportunities in target markets for Airbnb-focused investors. Utilized platforms like AirDNA, Zillow, and trulia to assess demand, occupancy trends, nightly rates, and ROI potential. Compiled detailed property reports covering setup costs, revenue forecasts, and regulatory considerations. Sourced properties suitable for rent-to-rent, lease arbitrage, and acquisition strategies. Communicated with landlords and agents to confirm availability and negotiate favorable terms. Supported clients in expanding their portfolios by securing an average number of properties per month • • • • • PERSONAL ASSISTANT (REMOTE – FREELANCE) PRIVATE CLIENT, UNITED KINGDOM 2022 – PRESENT • Managed a variety of personal errands including online purchases (e.g., books, clothing, and footwear) and ensured timely delivery. Provided academic support by researching and completing online assignments to meet client’s requirements and deadlines. Maintained clear communication with the client to confirm task details, deliverables, and updates. Ensured confidentiality and discretion while handling sensitive or academic-related materials. Handled international payment coordination and verified task completion before invoicing. • • • • (MAY 2021 – DEC 2023) LAGOS STATE PRIMARY HEALTH CARE (PHC), AGBOYI- KETU LCDA, LAGOS (AD-HOC STAFF) DATA OFFICER • Responsible for daily collation and submission of e-reports using Excel. • Ensured daily accountability of vaccines. • Conducted data entry of client details for efficient record-keeping. • Managed appointment scheduling using calendly, picktime software. • Addressed client queries and generated reports promptly. • Collecting data for various vaccinations, including HPVs, Filariasis, Covid vaccines, OBR, NIPDs, etc. (NOV 2020 – APRIL 2021) FIRMUS, AJAH, LAGOS STATE. (MARKETING AND E- BUSINESS SALES) • Reviewed transactions on BankOne, focusing on return cheques and customer transaction follow-up documentation. • Monitored, updated, and followed up on liability generation processes. • Documented credit files, contributing to an increased loan portfolio. • Promoted the company's e-business products and services • Originated new e-business clients through strategic marketing efforts. • Fostered strong customer relationships by proactively reaching out through phone (2020) EMILAGBA & CO. (CHARTERED ACCOUNTANT), ORE, ONDO STATE (AUDIT STAFF) • Prepared PAYE using Excel for accurate payroll processing. • Executed various administrative activities to ensure smooth office operations. • Conducted audits on clients' books and reports to ensure compliance and accuracy. EDUCATION Ladoke Akintola University of Technology, Ogbomoso, Oyo State. 2013 (B.Tech (Hons)Accounting Second Class Upper) Obafemi Awolowo University, Ile-Ife Osun State. Msc Business Administration (In-view) TRAININGS AND CERTIFICATE • September 2022 – December 2022: ALX Virtual Assistant Programme • September – October 2022: Cohort 6, Side Hustle Internship by JOBERMAN • June 2022: Digital Witch IT Support Class • March 2023: Short Term Rental Academy • April/May 2025: Digital Witch IT Support