Oloyede Racheal Omolola

Racheal Oloyede Airbnb Co-host / Property Manager - | --https://www.linkedin.com/in/racheal-oloyede Professional Summary Dynamic and results-driven Airbnb Property Manager specializing in property management, guest satisfaction, and revenue optimization. With a strong hospitality and real estate foundation, I excel at creating unique guest experiences and driving profitability for property owners. Eager to contribute to a forward-thinking company by providing exceptional property management services and innovative marketing strategies. Experience Property Manager / Co-host |Digital Hospitality Hub | Aug 2024 • • • • • • Communicated effectively with guests. Create and Optimize listings. Synced calendar to avoid double bookings. Leave and Request nice reviews from guests. Research properties on platforms like Airbnb, Booking, etc. Communicate with cleaners and managed check-in check-out activities. General Virtual assistant | TEDX | Feb 2023 – Dec 2023 • • • • • • Streamlined communication by managing and organizing client emails, ensuring timely responses and proper prioritization. Enhanced client satisfaction by providing exceptional customer service through prompt and professional email correspondence. Managed social media accounts for increased brand visibility, engagement, and growth across multiple platforms. Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management. Monitored emails, organized inboxes, and prioritized messages for supervisors. Managed CRM input, exports, and clean up. Administrative Assistant | ADEJ Data | Jun 2021 – Jan 2022 • • • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems. Ensured accurate record-keeping with diligent data entry and database management for vital company information. Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts. Customer Service Representative | ANU Beauty | April 2020-April 2023 • • • • • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. Resolved customer complaints with empathy, increasing loyalty and repeat business. Assisted customers in navigating the company website and placing online orders, improving overall user experience. Utilized customer service software to manage interactions and track customer satisfaction. Promptly responded to inquiries and requests from prospective customers. Skills and Expertise • • • • • • • Property Management Listing Optimization Strategic Pricing and Marketing Guest Experience Enhancement Hospitality Bookings Knowledge of Property Rules and Regulations • • • • • • • Communication skills Calendar Management Real Estate Social Media Manager Customer Service Administrative Support Multitasking and Time Management Software & Tools Airbnb, Airdna, Guesty, Booking.com, Zillow, PriceLabs, Hospitable, Realtor, Smoobu, Calendly, CRM Softwares, VRBO, OwnerRez, Trulia, Apartment.com, Rabbu etc. Education BSC | OCT 2025 | OSUN STATE UNIVERSITY • Public Health NATIONAL DIPLOMA | OCT 2016 | THE OKE OGUN POLYTECHNIC • Science Laboratory Technology CERTIFICATIONS • • • • STR, Property Management / Co-hosting, Arbitrage Search, DHH – Sept, 2024 Virtual Assistant, ALX – Aug, 2024 Customer Service Relationship, Udemy - Oct 2023 Technical Support Fundamentals, Coursera - Nov 2023