Ololade Philip Jesutola

PHILIP JESUTOLA OLOLADE PROFESSIONAL SUMMARY A highly organized and detail-oriented professional with over a decade of experience in executive office management, customer experience, and operations. Proven expertise in managing complex schedules, coordinating international travel, and handling confidential communications with a high degree of ethics and discretion. Adept at streamlining workflows, automating processes, and supporting executive leadership to enhance organizational efficiency in fast-paced environments. Eager to leverage a collaborative spirit and willingness to learn to contribute to team and company growth. CORE COMPETENCIES AND SKILLS Executive Administration: Calendar Management, International Travel Coordination, Confidential Liaison, Board Reporting, Event Planning Technical Tools: HubSpot, Zendesk, Asana, Notion, Slack, Zoom, Email Management Systems Operations: Process Improvement, Workflow Automation, Project Management, Ministry Operations, Record Keeping Communication: Excellent Verbal and Written Communication, Stakeholder Engagement, Executive Correspondence, Discretion Personal Attributes: High Discretion, Ethical, Trustworthy, Proactive, Innovative Thinker, Willingness to Learn PROFESSIONAL EXPERIENCE Project Manager and Lead Coach, Bitec Technologies, 2011 to 2013 Oversaw project budgets and implemented strategic cost-control measures, improving profit margins by 30 percent. Restructured operational workflows, significantly improving team efficiency and collaboration. Education and Business Operations Manager, Possible Learning Citadel, 2020 to 2024 Led the digital transformation of operations, increasing efficiency while reducing operational costs. Managed and grew annual revenue through meticulous planning and the launch of new business lines. Oversaw B2B sales and institutional partnerships, utilizing excellent written and verbal communication skills. Stakeholder and Policy Advisor (Part-time/Consultancy), Faith Revival International Academy, 2013 to Present Advised on policy and workforce development initiatives, requiring analytical thinking and clear communication of complex information. Served on a board guiding strategic restructuring, exercising a high level of discretion and ethical judgment. Executive Office Assistant to General Overseer, Leading Ministry, 2015 to 2024 Managed a complex executive calendar, safeguarding dedicated time for spiritual leadership, sermon preparation, and family while coordinating all ministry-related activities. Planned and executed all national and international travel, including visa processing, flight arrangements, ground logistics, and detailed itineraries for events and conferences. Served as the primary confidential liaison for incoming communications from pastors, partners, and the public, drafting correspondence and preparing talking points. Orchestrated logistics for the Annual Pastors Conference, facilitating attendance for over 500 clergy members. Tracked key ministry initiatives and prepared quarterly reports for the Board of Trustees, ensuring follow-through from vision to execution. Protected 15+ hours per week of the General Overseers time for core responsibilities through expert administrative management. Customer Experience and Operations Specialist, Possible Phil Global Ventures (Remote), 2022 to 2025 Automated critical enrolment and CRM processes, reducing administrative costs by 30 percent through innovative workflow solutions. Spearheaded project management for platform launches, streamlining operational workflows to improve team efficiency and meet delivery timelines. Secured key strategic partnerships and managed stakeholder relationships, demonstrating high trustworthiness and discretion in all communications. EDUCATION B.Tech, Medical Biochemistry, Ladoke Akintola University of Technology, 2006 to 2012 CERTIFICATIONS AI Educator Certification (Levels 1 to 4), Magic School AI, 2025 IT Support Certification, Digital Witch Support Community, 2025 ADDITIONAL PROFILE Willingness to learn new systems and grow with a collaborative team. Intermediate spreadsheet skills with experience in data management and analysis. Experience in financial oversight, budget management, and record-keeping. Innovative thinker with a proven track record of challenging existing methods to drive process improvement.