Ologuntere Hammed

OLOGUNTERE HAMMED TEMITAYO Virtual assistant | Customer service representative ABOUT ME I am a young, mannered and dedicated Virtual Assistant who believes in hard work, Team work, and Continuous learning. I have strong relationship building skills, with a demonstrated ability to provide high level customer service, leadership, motivation to business and social leader. A natural ability in understanding and relating to people in all various environment. I possess good interpersonal skills, analytic thinking skills and a very passionate result-oriented personality. EDUCATIONAL QUALIFICATION FEDERAL UNIVERSITY OF TECHNOLOGY AKURE B.Tech Meteorology- WORK EXPERIENCE CEENAI MULTIMEDIA – Lagos Nigeria Virtual Assistant Scheduled and confirmed appointments for entire management team. Maintained detailed administrative and procedural processes to improve accuracy and efficiency Improved productivity initiatives, including coordinating itinerary and scheduling appointments. Displayed strong customer service skills with professional telephone manner in order to resolve customer enquiries. PROFESSIONAL TRAINING Skills Edge Consulting Limited, Abuja Certificate in Health Safety and Environment, 2018 Certificate in Customer Service and Relationship Management, 2018 Certificate in Project Management, 2018 PERSONNAL SKILLS Ability to communicate effectively, accurately, clearly, interpersonally and in written forms Software: Hubspot, Zendesk Scheduling and follow up Computer application skills (MS Word, MS Excel, MS Power Point) CONTACT --