Olivia Okpara
Virtual Assistant
--www.linkedin.com/in/oliviaokpara
SUMMARY
● Energetic and adaptable problem-solver with experience in maintaining
appointments, calendar management and diary management.
● Excels in Administrative Support, recruitment, managing bill payments,
booking keeping and expenses and project management.
● Possesses excellent Organisational and Communication skills.
EDUCATION
September 2014 - November 2019
University of Nigeria Nsukka - Nsukka, Nigeria
BSc, Architecture
EXPERIENCE
Virtual Assistant
September 2022 - December 2022
Birch Resourcing Partners (Contract) - New York, USA (Remote)
● I effectively managed and organised various facets of my client's professional
and personal schedule and I also handled email management for my client.
● I successfully carried out administrative reporting tasks for the client including
data entry, research and project management.
Social Media Manager
January 2021 - September 2021
Whitney's Food And Confectionary - Abuja, Nigeria (Remote)
● Effectively managed the company’s customer relations including the
customers’ inquiries while making sure the customers had a positive online
experience during their interaction with the brand.
● Strategically managed the social media account of the brand which led to the
brand reaching a wider range of its target audience.
● Created and executed strategies with my team that drove a 40% year-on-year
increase in sales revenue of the company.
● Led the brand to achieving substantial growth.
Executive Assistant
November 2019 - February 2020
Ferdinand Nwafor Group - Enugu, Nigeria
● I effectively worked with the CEO and ensured the smooth running of her
day-to-day activities including that of the company.
● I oversaw the accurate documentation of the company's clerical work digitally.
● I led the management of the company's social media accounts, recruitment
and interviewing of new staff.
● I successfully handled the customer support for the company and escalated
issues and inquiries to the appropriate personnels.
● I represented the CEO in meetings, led marketing for the company's growth
and successfully closed sales.
● I oversaw staff and staff-related activities as well as the company's projects'
successful completion.
SKILLS
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English - Native-level
Administrative Support
Data Entry
Calendar Management
Email Management
Dairy Management
Research
Google Workspace
Microsoft Office
Research
Bookkeeping
Expense Tracking
Project Management
Expense Reporting
