Oliver Silva | Freelancer Resume

OLIVER SILVA  -  (-  0658 Purok 6, Tangway, Lipa City, Batangas, Philippines 4217 To whom it may concern, I am writing to express my interest in securing an Associate position at your excellent. I come from a solid Customer Service background with a strong interest in business and a passion towards strategy. My area of focus and interest is not only very analytical and technical by nature but also helps to build leadership and team building qualities. I am extremely impressed with company’s approach to strategy consulting, especially within the Business Development and Innovation practice areas. I believe my academic background, business knowledge and industry experiences have provided me with the credentials needed to thrive to be part of your organization. To date, my experience as a Customer Service professional has been extremely rewarding and productive. However, it is through strategy consulting that I can use my analytical aptitude and creative problem solving skills to their fullest. I strongly believe that consulting is a discipline that will force me to view problems not only from the client’s standpoint but also from a marketplace, best practices and “think out of the box” point of views. I would appreciate the opportunity to interview with your company for the position. Please ﬁnd enclosed my resume for your review. I can be reached via email-. I enthusiastically look forward to hearing from you soon. Thank you for your time and consideration. Sincerely Oliver Silva Oliver Silva OLIVER SILVA OBJECTIVE  To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.  -  (-  0658 Purok 6, Tangway, Lipa City, Batangas, Philippines 4217  November 2018 January 2020 Afni Philippines Inc Customer Service Representative We are proving Professional Customer Service over the phone by simply addressing their request and uncovering the unstated needs for customer satisfaction. January 2017 - June 2018 Concentrix Philippines Customer Service Representative I am handling technical problems of the customers of Dish Network. SKILLS  Computer Literate Interpersonal Skill Management Leadership Skill Excellent Communication Skill  Using multiple softwares to ensure the effectivity of the resolution being provided. REFERENCE Noemi Miraﬂor - "Afni Philippines Inc" Project Coach- Rouie Anne Castelo - "Afni Philippines Inc" Customer Service Representative- August 2016 January 2017 Sutherland Global Services Technical Support Representative We are providing assistance over the phone regarding technical issues about their services. August 2015 - August The Results Companies Handling conﬁdential information about the history of the patients as we are working in a Government funded insurance company. Mary Joy Portigo - "Afni Philippines Inc" Customer Service Representative-  LANGUAGE We also ensure to provide quality service over the phone. English Tagalog  August 2014 - August 2015 Teletech Management Inc Customer Service Representative Handling Healthcare Program which provides eligibility of the services being given by the practioners to it's patient. March 2014 December 2015 Jollibee Foods Corporation Service Crew Excellent food processing skills. ACHIEVEMENTS & AWARDS Honor Student during Primary and High School Best Employee in Afni for 1 year (2019) EXPERIENCE Fast food who's producing quality services for it's customers.  2013 EDUCATION Batangas State University Bachelor of Science in Psychology