Oliver Salter

Hey there! I’m an operations and customer service powerhouse with a unique blend of analytical rigor and hands-on leadership—perfect for remote teams looking to elevate efficiency and delight customers. I hold an Master's degree in International Security & Development and a Bachelor's degree in History & Politics, but my real expertise comes from rolling up my sleeves in fast-paced environments and transforming chaos into smooth, data-backed processes.

As Bar Manager for a high-volume hospitality group operating across multiple sites in South Wales, I led daily operations and large-scale events drawing tens of thousands of visitors, such as major regional airshows. I implemented a custom integration between Square POS and BevSpot that drastically reduced inventory discrepancies and curbed over-ordering, while my on-the-ground leadership consistently drove five-star customer experiences. I also developed real-time Excel dashboards and inventory trackers to help senior leadership make quick, data-informed decisions—keeping us on track to meet profitability targets month after month.

Previously, I worked as a Venue Supervisor for a large student union in a UK university, where I managed events of up to 500 attendees and coordinated diverse teams—security, AV, catering, and university partners—to deliver seamless experiences. I created standardized reporting tools and handover systems that were adopted across all departments.

In a university admissions office, I remotely processed high volumes of student applications with 100% accuracy during peak enrolment periods. Interpreting and inputting data at speed and with precision is one of my key strengths.

I’m ILM Level 3 Award–certified in Leadership & Management and trained in First Aid, thriving under pressure and keeping teams energized. My remote-ready toolkit includes advanced Excel modelling, Google Workspace, Asana, CRM platforms, and POS integrations. I’m passionate about using data to drive strategy and empowering global teams to exceed expectations.

Ready to turn your operational challenges into competitive advantages?

Let’s connect and make it happen—no matter where you are in the world.