Oliver Maneja

A seasoned and reliable Customer Service Representative with over 7 years of experience working in a BPO and as a freelancer. I specialize in handling customer queries, solving issues, processing refunds and collections, setting appointments, and processing tickets. I strive to provide courteous, professional support to clients.

Adept in handling sales accounts, I have an average closing rate of 70% of sales/appointment calls made. I always aim to provide numbers and outputs for my clients.

I am goal-focused, results-oriented, and committed to my work. Client relationships and quality service are my top priorities. I am eager for the opportunity to meet with you to further discuss my qualifications.