Oliver F. Herrera

Herrera, Oliver F. B2 L13 Gardenville subd., Brgy. Tangub Bacolod City, Negros Occidental, Philippines Mobile phone: - Email:- EDUCATIONAL BACKGROUND    Asian Institute of Computer Studies -) College – Associate Degree in Computer Technology (Graduated) Bacoor, Cavite City, Philippines Mapua Institute of Technology (2009 – 2010) College – Bachelor of Science in Electrical Engineer (paused) Intramuros, Manila City, Philippines St. Emeline Academe -) Secondary / High School (Graduated) Imus, Cavite City, Philippines SKILLS       Proficient and fluent in English. Good analytical and troubleshooting skills. Well organized and detailed oriented. Comprehensive team and interpersonal skills. Strong work ethics and self-motivated. Computer Literacy. PERSONAL INFORMATION          Date of Birth: October. 1, 1992 Age: 24 years old Place of Birth: UST, Manila City Religion: Catholic Citizenship: Filipino Gender: Male Marital Status: Single Height: 5’5” Weight: 85 Kgs. WORK EXPERIENCE Transcom Worldwide Philippines  Bacolod City, Negros Occidental, Philippines  Customer Service Representative – Retention  Comcast (December 2015 – present) Convergys Philippines  Bacolod City, Negros Occidental, Philippines  Customer Service Associate – Chat Support  Comcast eCare ( May – November 2015) Tata Consultancy Services  Bonifacio Global City, Taguig, Philippines  Customer Service Associate – Back Office  American Express (2014 - 2015) Sutherland Global Services  Bonifacio Global City, Taguig, Philippines  Customer Service Representative - Chat Support  eBay -) Aegis People Support  Makati City, Manila, Philippines  Customer Service Representative – Back Office  Origin Energy (2012 - 2013) REFERENCE  Ms. Mary Jane G. Fernan Customer Service Representative – Transcom Bacolod-  Ms. Ruffa Obligado Customer Service Representative - Focus-  Ms. Hyacenth Dioneda Trainer - Infosys-