Olimpia Aracely Ferraro Lara

Olimpia Aracely Ferraro Lara Cel.: - E-mail:-Working Experience  Head of Human Resources Comisión Nacional De Protección Portuaria (CNPP) June 2022 to date  Payroll processing.  Leave of absence management.  Employee benefits design.  Recruiting.  Program Evaluation.  Calculation of vacation bonus, benefits, monthly taxes.  Archival management.  Onboard staff.  Annual celebration instructive.  Annual employee evaluation.  Weekly assistance reports.  Organize special occasion celebrations.  Coaching.  Team leadership.  Purchasing Agent Jetset Foods August 31 2021-June 2022  Manage and organize logistics for purchase orders.  Price negotiation.  Creating purchase orders.  Request for quotation.  Coordinate freights for delivery and pick up orders.  Follow up (emails and phone calls).  Collaborating with suppliers negotiating prices and quantities.  Corporate Agent MMR Travel Agency January 2018-March2020  Various sales services such as: plane tickets, car rentals, hotels etc.  Sales and follow up (emails and phone calls).  Attention to the corporate area.  Search for new corporate accounts (schedule visits to offer the agencies services and negotiate deals).  Manage and plan group trips.  Advertising management focused on sale.  Handle social media accounts. Olimpia Aracely Ferraro Lara  Customer Service Agent and Baggage Instructor Taca de Honduras/Avianca December 2004- Novem ber 2017  Customer service and problem solutions.  Administration of the baggage service area.  Passengers check in and tickets sales.  Ticket reissues and handling Amadeus program.  Customer service and baggage instructor. Courses and Certificates  Customer Service Instructor  April 2015  Sales Certificate  February 2018, INFOP  Advanced Sales Certificate  March 2018, INFOP Education  Student of Technical Marketing and Sales  Universidad Tecnológica Centroamericana (CEUTEC)  High School  Del Campo International School  Elementary  Del Campo International School Featured skills  Languages: Spanish and English  Program s: Microsoft Word, Excel, Power Point, Outlook, Quic k b o o k s , CRM  Other Programs: World Tracer and Amadeus Olimpia Aracely Ferraro Lara Personal references:  Efraín Alexander Ochoa General Manager Dicensa Phone: -  Radames Mejía Supervisor Immigration of Honduras Institute Phone: -  Marcela Lagos General Manager Framar Phone: -