Olga Ens
07014 Palma de Mallorca
Tel--Age: 37
Skills Summary
I'm a native German speaker and an out-going, communicative person with excellent
language skills. I have over 10 years of experience in working in customer facing
environment as well as in sales and administration. In this time I constantly delivered a high
standard of customer care and attention to details.
After working in different countries and industry areas, I know to handle new situations
and how to adapt myself to a new work environment.
Languages
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German (native)
English (fluent in spoken and written)
Spanish (fluent in spoken and written)
Italian (fluent in spoken and written)
Russian (excellent spoken)
Portuguese (intermediate)
French (basic)
Computer skills
⦁ Professional MS-Office skills
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Experience in working with MAC, Photoshop and Real Estate Software
SEO basic knowledge
Career History
02/2016-present
Freelance translator and German teacher
06/-
Office Manager at Kensington Real Estate in Santa Ponsa,
Mallorca (www.kensington-international.com)
03/2014-07/2015
Yoga Instructor at the gym/spa of Hotel Isla Mallorca
(www.islamallorca.com)
Teaching yoga to residents and hotel guests, beginner and
advanced level.
03/2012-01/2013
Team Assistant at Real Estate Agency Kuehn&Partner in Puerto
Portals, Mallorca
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Customer service, office management, marketing, organisation of
the team and general organisation.
06/2010-02/2012
Office Manager for Jazz Marine (Yacht Broker) in Palma de Mallorca
General organisation, management, administration,marketing and
sales.
06/2009–03/2010
Communications Administrator, Euro Parking Collection, London
Handling appeals from contraveners via correspondence and
telephone in English, German, Spanish and Italian.
03/2007–06/2009:
Translator and assistance on congresses and exhibitions throughout
Europe for diverse Translation Service Agencies such as FairWorld,
VGM Events, Ilaria Coviello Translation Services
05/2006–10/2006:
Receptionist, temp., Hotel Club Punta Arabi in Ibiza, Spain.
Customer service of international clients, general organisation and
administration including reservations, processing invoice, till.
04/2004–11/2005:
Tourist Guide, Incoming Agency Menalda Tours, Aeolian Islands,
Italy.
Organising and accompanying daily tours with international groups
including managing transfers and accommodation and providing
multilingual tourist information.
09/2002–04/2004:
Office Manager, Tax Consulting Company Fundel & Partner, in
Ehingen, Germany
Administration and office organisation including customer service.
Education and Training
09/1999–08/2002:
Einzelhandelskauffrau (Official qualification as Commercial and
Sales Executive) at Clothing
Company Strada in co-ordination with The Chamber of Industry and
Commerce in Ulm, Germany.
German three-year practical and theoretical training, including
business studies, economies, marketing and sales.
Of Note
01/2006–03/2006: Training as a Yoga Teacher in Rishikesh, India.
12/2006–03/2007: Voluntary work in an orphanage in Goiás, Brazil.
References on demand.
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