OLESEA
URSU
HR ADVISOR, COACH & MENTOR
PROFESSIONAL
SKILLS
Recruiting
Employee Relations
On-boarding
Coaching
HRIS & HRMS
Start-ups
Performance Management
Management Consulting
Team Leadership
Conflict Management
Business Transformation
Business Development
Change Management
ABOUT
Accomplished Human Resources leader with over 11+ years work
experience in USA, 10 years in management, designing and directing HR
initiatives that align people, process and systems with business objectives.
Interested in partnership and collaboration with organizations who view
Human Resources as a strategic partner and understand that culture and
employee engagement are highly correlated to achieving business results,
company growth as well as sustaining long-term success.
WORK EXPERIENCE
FOUNDER & CEO
PERSONAL SKILLS
People-oriented
Team player
Optimistic
Inspiring
Confident
Fast learner
Adaptable
Creative problem solving
Reliable and professional
Good listener
CONTACT
P: -
P: -
E:-W: www.leaderhr.org
SOCIAL
fb.me/olesea.ursu.3
@OleseaUrsu1
@people_happiness
LeaderHR | Barcelona, Spain | Sep 2017 - present
providing HR consulting services for SMB
setting up local & remote teams
international recruitment
creating HR departments from scratch & guiding them for growth
CO-FOUNDER, MANAGING PARTNER
The Omega Project | London, UK | Oct 2016 - present
auditing and assessing HR for companies with 1M+ revenue
manage HR activities as well as define, lead and monitor different
projects for our clients
GROUP HR DIRECTOR
Acvila Group | Chisinau, Moldova | Feb 2017 - present
in charge of HR programs for all companies that are part of the group
handle all Human Resources functions in a 800-employee holding
driving employee retention programs, with an increase of 25%
providing training in management & leadership for employees and
top management
HR ADVISOR
SuperAtic | Sydney, Australia | Sep 2016 - Jan 2017
advised and managed a rapidly growing team with responsibilities that
include talent acquisition, organizational policy and design, compensation
and benefits programs, and other HRMS critical for the company
organized all employee's processes for remote teams
led on-boarding program for the new hires & contractors
HEAD OF PEOPLE OPERATIONS
BloomThat | San Francisco, USA | Feb 2015 - June 2016
EDUCATION
BS in Human Resources
Management, Lincoln State
University, UK (in progress)
Business Administration &
Management, City College of
San Francisco, USA
BS in Quality Engineering,
Moldova State University,
Moldova
AWARDS &
CERTIFICATE
Coaching & Mentoring for
Executives, Certificate, level 7,
CMI, UK
International Business,
Certificate, City College of San
Francisco, USA
LANGUAGE SKILLS
built a strong & innovative cultural brand that helped company
improve metrics, find talents and keep company growing
created strategies that provided better results for different business
functions and aligned with company's short and long term goals
created HR function from scratch, later joining a PEO to reduce
benefits costs and employee perks improvement
HR | PRACTICE MANAGER
Total Care Plus | San Francisco, USA | Dec 2013 - Nov 2014
led 3 private clinics that provided physical therapy, occupational
therapy, acupuncture, primary care & pain management
managed all areas of human resources issues and payroll operations
serving as a primary human resources contact for employees
slashed payroll/ benefits administration cost 30% by enrolling and
negotiating prices
reduced the employee’s turn-over rate from 67% to 23% in first year
by motivating and implementing weekly and monthly training and
development programs
HR | CUSTOMER EXPERIENCE MANAGEMENT PROGRAM
Banana Republic, GAP Inc | San Francisco, USA | Aug 2011 - Jan 2014
supported the GM and other team members in managing all aspects of the
store’s business, focusing primarily on human resources functions:
attracting, hiring, performance and disciplinary actions, training Brand
Ambassadors, achieving key business goals, and delivering an exceptional
customer store experience
improved store KPI’s by 10% (AT, AUR, Conversion) in just 12 months by
increasing employee morale, effectively training employees, enforcing
standard operating procedures, and identifying and correcting internal
store issues
ENGLISH
ROMANIAN
TRAINING & DEVELOPMENT MANAGER
Adidas Group | San Francisco, USA | March 2010 - Aug 2011
RUSSIAN
SPANISH
GERMAN
ITALIAN
TECHNICAL SKILLS
ADP TotalSource, Ceridian,
Paychex TLO, CRM, Microsoft
Office Suite, QuickBooks, Google
Docs, Taleo, SuccessFactors,
Practice Fusion, Adobe Acrobat,
Gusto, Zenefits, Lever,
WhenIWork, Bill.com, Expensify,
HelloSign, DropBox, Slack, Asana,
Getflow, Husbtaff, Toggl
cultivated team–oriented environment, implemented quality hiring practices,
and increased staff training, resulting in improved employee morale and
employee turnover rate of just 15 % on average
reduced shrink from 1.87% to .47% in 8 months and maintained these
results for 2 consecutive inventory cycles due to superior employee
training, effective staffing, and enforcement of policies and procedures
ROADSIDE ASSISTANCE LEAD | CUSTOMER SERVICE
El Monte RV | Los Angeles, USA | June 2007 - Nov 2009
provided roadside assistance and customer service to clients, by solving
mechanical or technical issues of RV's
collected and prepared information for various operational reports, billing,
insurance and administrative support
led the roadside assistance department with providing time & quality
delivery of member roadside assistance needs
