Olena Surzhko
Profile
Experienced, ISTQB Certified Software QA Engineer with more than 7 years of
expertise in manual testing, with a growing focus on automation. Proficient in
Agile/Scrum methodologies, with expertise in developing and executing test plans,
managing software bugs. Demonstrated ability to meet tight deadlines and
manage multiple projects simultaneously. Skilled in designing test strategies from
the ground up. Recognized for strong communication, critical thinking, and
problem-solving abilities.
Education
Personal details--
Sweden, Västra Götaland
44836 Floda
August 27, 1988
linkedin.com/in/elena-surzhko-
Manual QA
SkillUp, Kharkiv
Quality Assurance
Apr 2017 - Aug 2017
Specialist, Bachelor
Ukrainian State University of Railway Transport, Kharkiv
Information control systems and technologies.
Automation and computer control of trains
Sep 2007 - Jun 2011
Junior Specialist
Sep 2003 - May 2007
Electromechanical College of Transport and Civil Engineering, Kharkov
Network and Communications Engineer
Certificates
Languages
English
Ukrainian
Russian
Swedish
Skills
Test Planning and Execution
Manual Testing (Functional,
Regression, UI/UX)
API Testing (Postman, Swagger)
Root Cause Analysis
Mobile Testing (iOS, Android, real
devices & emulators)
Mentoring and Training
Collaboration with Development
Teams
ISTQB Certified Tester – Foundation Level
Salesforce Administrator
Jun 2025
Jul 2022
Employment
QA Engineer - Web and Salesforce
Ascendix, Kharkov - US (remote)
Sep 2019 - Nov 2024
Conducted testing for B2B, B2C, Real Estate, Healthcare, and Agro-Cultural
projects.
Developed and executed test plans, test cases, and checklists to identify and
document software defects.
Created and maintained Regression and Smoke test plans; supported
existing documentation.
Collaborated with the development team to analyze root causes of software
bugs and issues.
Maintained close communication with product owners and stakeholders to
ensure alignment with requirements.
Designed and implemented quality assurance processes and procedures to
enhance software quality.
Trained and mentored junior quality engineers to improve team performance.
Investigated customer complaints and non-conformance issues, leading to
corrective and preventive actions.
Performed API testing to ensure system reliability and functionality.
Salesforce CRM Expertise
Cross-platform Testing
Product Quality Improvement
Technical Skills &
Tools
Jira, Confluence
Azure DevOps
GitLab
TeamCity
Teams, Slack
Postman, Swagger
Hobbies
Hiking
Traveling and new places
Gym
Started developing automated tests at a basic level.
Worked extensively with Salesforce and Dynamics 365 CRM.
QA support in data migration to alternative platforms/systems.
QA Engineer mobile and Web
DNT-Lab, Kharkov
May 2018 - Sep 2019
Participated in testing a video streaming product similar to Netflix.
Supported and conducted testing across multiple platforms, including iOS,
Android, Apple TV, Fire TV, and Android set-top boxes.
Developed and executed test plans and test cases to identify and document
software defects.
Collaborated with the development team to analyze and address root causes
of software bugs and issues.
Investigated customer complaints and non-conformance issues, implementing
corrective and preventive actions.
Trained and mentored quality engineers to enhance team capabilities.
Monitored and reported on quality metrics, providing actionable insights to the
product team.
Passenger Transportation Engineer
Ukrainian South Railway, Kharkov
Jun 2011 - Apr 2018
Provided support and maintenance for ticket sales programs.
Collaborated with cashiers to ensure smooth operations.
Managed income accounting and calculations for passenger transportation.
Created and maintained comprehensive documentation.
Oversaw and maintained records of train traffic patterns.
Courses
Manual QA Engineer
Aug 2017
QA Automation
Aug 2024
